[real-eyes] illegal questioning by american airlines
- From: "Erika Wolf" <wolferika101@xxxxxxx>
- To: "Real-Eyes" <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 26 Oct 2011 13:42:04 -0500
Hello list:
I just had a very unfriendly encounter by this new division
at American Airline. One of the agents at the Special Assistance Desk
asked how blind I was and how much my dog weighs when I called back in to
see why I had been called earlier today by this department. American
Airline is getting way out of line with their questioning. I answered the
agent's questions, but feel as though my rights were violated, and think: if
someone over-weight needing or requesting two seats were asked how much he
or she weighed, this too, would in fact be illegal to ask.
What can we do as a collective group-united blind organization- to
counter-act this type of treatment from occurring in the future?
Please give me your input and what you think some remedies to the situation
might be.
Would there be a governing body to contact to report the type of treatment I
just received by the American Airlines Agent?
Thanks, for getting back with me with comments or suggestions.
Best Regards:
Erika Wolf
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