[real-eyes] Re: illegal questioning by american airlines
- From: "Andrea Breier" <abreier@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 26 Oct 2011 16:07:23 -0500
I would look at it as a chance to educate others about blindness and low
vision. Remember how you handle this situation or how you come across now
will effect the ones you speak to for years to come. Where as you will
probable go on in life with out any memories of it beyond this week.
Hugs, AJ
Recipe for happiness: Live with enthusiasm, smile for no reason, love
without conditions, act with purpose, listen with your heart, and laugh
often.
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----- Original Message -----
From: "Erika Wolf" <wolferika101@xxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Wednesday, October 26, 2011 3:18 PM
Subject: [real-eyes] Re: illegal questioning by american airlines
> Hi,
> I'm not wanting to seem as though I'm overly-sensitive, but just because
> I'm
> blind, do I really have to be grilled by some airline flight staff about
> how
> much vision I have when this type of question isn't at all relevant to
> the
> fact I'm needing assistance getting to the right gate area once inside the
> airport. Surely, I'm not the first person nor the last; that is blind,
> having a guide dog,American Airline has encountered that is needing
> airline
> assistance to ensure proper departure and arrival will be made. In
> addition what you are clearly failing to see is: I had already explained
> of
> being visually impaired and needing assistance to my gate and with pre
> boarding. Why should it be appropriate for American to give me a hard
> time
> the way this flight agent did without me feeling as though my rights had
> completely been invaded upon?
> Sounds to me you are completely siding with the airline instead of a
> fellow
> blind person, who isn't being treated equitably and in the right manner
> as
> one rightfully should whether sighted or not.
> Ignorance is obviously something we can not seem to get past on many
> levels.
> Respectfully Yours:
> Erika Wolf
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of Mitchell D. Lynn
> Sent: Wednesday, October 26, 2011 2:52 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: illegal questioning by american airlines
>
> First time for everything. I remember the first time a waitress asked me
> "if
> I needed a braille menu." Just another way of asking if I could see enough
> to read a print menu. Of course, whether one is offended by such questions
> depends on how the question is asked and how hyper-sensitive the one being
> questioned is.
>
>
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of Erika Wolf
> Sent: Wednesday, October 26, 2011 2:29 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: illegal questioning by american airlines
>
> I've never once been asked how much sight I have in the past by any
> airlines, including American.
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of Mitchell D. Lynn
> Sent: Wednesday, October 26, 2011 1:45 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: illegal questioning by american airlines
>
> It is an airplane, and weight issues are a concern. Asking how much sight
> one has may be only to determine follow-up questions or in determining any
> extra assistance might be provided.
>
> No further steps needed. Chill out!
>
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of Erika Wolf
> Sent: Wednesday, October 26, 2011 1:42 PM
> To: Real-Eyes
> Subject: [real-eyes] illegal questioning by american airlines
>
> Hello list:
> I just had a very unfriendly encounter by this new division
> at American Airline. One of the agents at the Special Assistance Desk
> asked how blind I was and how much my dog weighs when I called back in to
> see why I had been called earlier today by this department. American
> Airline is getting way out of line with their questioning. I answered the
> agent's questions, but feel as though my rights were violated, and think:
> if
> someone over-weight needing or requesting two seats were asked how much he
> or she weighed, this too, would in fact be illegal to ask.
>
> What can we do as a collective group-united blind organization- to
> counter-act this type of treatment from occurring in the future?
>
> Please give me your input and what you think some remedies to the
> situation
> might be.
>
> Would there be a governing body to contact to report the type of treatment
> I
> just received by the American Airlines Agent?
>
> Thanks, for getting back with me with comments or suggestions.
>
> Best Regards:
>
> Erika Wolf
>
>
>
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