[real-eyes] Re: Fw: xm online player information
- From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Mon, 4 Apr 2011 15:33:30 -0500
It would be nice if Acu radio responded to me. Looks like I need to email
them again.
----- Original Message -----
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2011 2:00 PM
Subject: [real-eyes] Fw: xm online player information
> Wanted to pass the following on to the list. It's not much help, but
> better
> than nothing I guess.
>
>
> Reg
>
>
> Hello everyone,
> I just came across the following information regarding using the Online XM
> radio player. Hope this helps:
> We have received your email with your concerns for the blind and visually
> impaired customers being able to access and utilize the online player. We
> are aware of this issue and are working on a more permanent fix to make
> using the online player user friendly for the blind and visually impaired
> customers. We are sending documentation on the recommended steps to follow
> for the current work around on this issue until a more permanent fix can
> be
> put in place. Please accept our sincere apologies for any inconveniences
> and
> frustrations this may have caused.
>
> Below are our interim recommendations for the visually impaired to use the
> Internet Radio player until a more permanent fix can be put in place.
> These
> recommendations are based upon testing using JAWS 12 software program.
>
> Overall IE7 works MUCH better than IE8, we suggest that the customer turn
> on
> the "Compatibility Mode" option (in Tools drop down) if using IE8.
>
> JAWS does read flash elements, just not the best when using IE8 (again,
> turning on compatibility mode will fix this).
>
> Recommended Steps:
>
> 1. Click "Listen Online", wait for page to fully load
> 2. There may be a Security Warning dialog box, click spacebar for yes
> 3. Tab once, JAWS will say "Tab, Edit - Type and text", this will place
> them
> in the Username Box
> 4. Enter username, tab again to get to Password Box
> 5. JAWS will say "Password edit - Type and text", enter Password, hit
> Enter
> 6. Player will load. **If username / password is incorrect, the overlay
> for
> "Wrong UserName or Password!" DOES NOT get read aloud. Follow next step.
> 7. Tabbing ONCE will take user to the "Help & Support" link, it will say
> "Help & Support", if this is not read aloud after tabbing, refer to step
> #6,
> there is probably a username/password issue. Best bet is to Alt+F4 and try
> again.
> 8. If "Help & Support" is heard, hit the tab key ONLY ONCE MORE. Should
> say
> "Eleven edit "may say channel number", Type and text.", from here you can
> type in a channel number. HIT ENTER
> 9. Player will play.
> 10. To change channel numbers, it is a little difficult. You cannot simply
> hit the backspace. They will tab once again and be taken to "Unlabeled 14
> button", press the up arrow key 6 times to cycle back to be able to edit
> the
> channel number.
>
> Other notables as they tab through:
> . Unlabeled 14 button is "More Info" icon - does work if you hit Enter,
> pressing the down arrow key will get them to this information.
> . Unlabeled 16 button is "Buy" icon - DOES NOT work if you hit Enter
> . 20 graphic 20 is "Share" icon - DOES NOT work if you hit Enter
> . 22 graphic 22 is "Add to Favorites" icon - DOES NOT work if you hit
> Enter
>
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> go to www.freelists.org/list/real-eyes
>
>
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