Brian, No worries, glad it worked. Jamie -----Original Message----- From: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Mon, 30 October 2006 17:55 To: ptr1-users@xxxxxxxxxxxxx Subject: Re: PRS error Hi Well I uninstalled Supernova and everything is back to normal again and I can now use the PRS software. Thank you for the suggestion. Brian Hartgen MSN: brian@xxxxxxxxxxx SKYPE: brianhartgen SKYPE IN UK: 0208-133-7186 SKYPE IN US: 213-985-3581 ----- Original Message ----- From: "Brian Hartgen" <brian@xxxxxxxxxxx> To: <ptr1-users@xxxxxxxxxxxxx> Sent: Monday, October 30, 2006 4:58 PM Subject: Re: PRS error > OK thanks, I do have Supernova on the same computer so that could be the > culprit. I will uninstall it. > I certainly do get clashes with using Easy Reader and Easy Publisher when > I have Zoomtext installed. > > Thanks for the suggestion. > Brian Hartgen > > MSN: brian@xxxxxxxxxxx > SKYPE: brianhartgen > SKYPE IN UK: 0208-133-7186 > SKYPE IN US: 213-985-3581 > ----- Original Message ----- > From: "Cuthbertson, Jamie" <Jamie.Cuthbertson@xxxxxxxxxxx> > To: <ptr1-users@xxxxxxxxxxxxx> > Sent: Monday, October 30, 2006 10:13 AM > Subject: RE: PRS error > > >> Brian, >> >> Some time ago I encountered similar problems and the problem usually >> ended being a clash with other programmes such as Dolphin Producer, >> EaseReader etc. I've not experienced it for a while so my memory of >> what I did to get round it is a bit faded. >> >> I suspect that it is a clash to do with SAPI synthesizers and their >> usage by the system rather than there being a specific problem with the >> PRS. I've had similar problems when I try to launch EaseReader or >> Victor Soft from time to time. >> >> I think I used to get round this particular issue by launching one or >> more of the likely clashing programmes. For example, I think I used to >> go into Word and then to Dolphin Producer's settings to turn off the >> option which launches EaseReader automatically when you have completed a >> DTB. >> >> I suppose you could try uninstalling other software packages which might >> be the source of the clash - in my experience it tended to be the >> Dolphin products. >> >> Hope this helps. >> >> All the best. >> >> Jamie >> >> -----Original Message----- >> From: ptr1-users-bounce@xxxxxxxxxxxxx >> [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen >> Sent: Sat, 28 October 2006 15:48 >> To: ptr1-users@xxxxxxxxxxxxx >> Subject: PRS error >> >> Hi >> >> I recorded some material on the PTR2 today and wanted to use the PRS >> software afterwards. >> When I launched the PRS software, I got the following error: >> PLEXTRS.exe >> PLEXTRS.exe has encountered a problem and needs to >> close. We are sorry for the inconvenience. >> If you were in the middle of something, the information you were working >> on >> might be lost. >> For more information about this error, click here. >> De bug Close >> >> When I get more information about it, this is the screen contents: >> >> Error Report Contents >> The following information about your process will be reported: >> Exception Information >> Code: 0xc0000005 Flags: 0x00000000 >> Record: 0x0000000000000000 Address: 0x0000000004da3870 >> System Information >> Windows NT 5.1 Build: 2600 >> CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E >> CPU Version: 00000F43 CPU Feature Code: BFEBFBFF >> CPU AMD Feature Code: 011CE824 >> Module 1 >> PLEXTRS.exe >> Image Base: 0x00400000 Image Size: 0x00000000 >> Checksum: 0x00000000 Time Stamp: 0x42dc9b2d >> Version Information >> The following files will be included in this error report: >> C:\DOCUME~1\Owner\LOCALS~1\Temp\b541_appcompat.txt >> Close >> >> I tried uninstalling the software and reinstalling, but no luck. If >> anyone >> has any ideas, it would be good to hear them, thank you. >> >> Brian Hartgen >> >> >> ------------------------------------------------------------------------ >> --- >> To leave the list at any time, please write to >> <ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the >> subject or the body. The list home page is at >> <//www.freelists.org/list/ptr1-users/>. >> >> -- >> DISCLAIMER: >> >> NOTICE: The information contained in this email and any attachments is >> confidential and may be privileged. If you are not the intended >> recipient you should not use, disclose, distribute or copy any of the >> content of it or of any attachment; you are requested to notify the >> sender immediately of your receipt of the email and then to delete it >> and any attachments from your system. >> >> RNIB endeavours to ensure that emails and any attachments generated by >> its staff are free from viruses or other contaminants. 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