Re: PRS error
- From: "Stephen Richards" <stephenrichards@xxxxxxxxxxxxxxxxxxxxxx>
- To: <ptr1-users@xxxxxxxxxxxxx>
- Date: Mon, 30 Oct 2006 16:04:20 -0000
I have a couple of conflicts with PRS and Zoomtext. I know that at two
points within PRS I must turn off Zoomtext and then once through that stage
I can turn it on again...
Steve
----- Original Message -----
From: "Cuthbertson, Jamie" <Jamie.Cuthbertson@xxxxxxxxxxx>
To: <ptr1-users@xxxxxxxxxxxxx>
Sent: Monday, October 30, 2006 10:13 AM
Subject: RE: PRS error
> Brian,
>
> Some time ago I encountered similar problems and the problem usually
> ended being a clash with other programmes such as Dolphin Producer,
> EaseReader etc. I've not experienced it for a while so my memory of
> what I did to get round it is a bit faded.
>
> I suspect that it is a clash to do with SAPI synthesizers and their
> usage by the system rather than there being a specific problem with the
> PRS. I've had similar problems when I try to launch EaseReader or
> Victor Soft from time to time.
>
> I think I used to get round this particular issue by launching one or
> more of the likely clashing programmes. For example, I think I used to
> go into Word and then to Dolphin Producer's settings to turn off the
> option which launches EaseReader automatically when you have completed a
> DTB.
>
> I suppose you could try uninstalling other software packages which might
> be the source of the clash - in my experience it tended to be the
> Dolphin products.
>
> Hope this helps.
>
> All the best.
>
> Jamie
>
> -----Original Message-----
> From: ptr1-users-bounce@xxxxxxxxxxxxx
> [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen
> Sent: Sat, 28 October 2006 15:48
> To: ptr1-users@xxxxxxxxxxxxx
> Subject: PRS error
>
> Hi
>
> I recorded some material on the PTR2 today and wanted to use the PRS
> software afterwards.
> When I launched the PRS software, I got the following error:
> PLEXTRS.exe
> PLEXTRS.exe has encountered a problem and needs to
> close. We are sorry for the inconvenience.
> If you were in the middle of something, the information you were working
> on
> might be lost.
> For more information about this error, click here.
> De bug Close
>
> When I get more information about it, this is the screen contents:
>
> Error Report Contents
> The following information about your process will be reported:
> Exception Information
> Code: 0xc0000005 Flags: 0x00000000
> Record: 0x0000000000000000 Address: 0x0000000004da3870
> System Information
> Windows NT 5.1 Build: 2600
> CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
> CPU Version: 00000F43 CPU Feature Code: BFEBFBFF
> CPU AMD Feature Code: 011CE824
> Module 1
> PLEXTRS.exe
> Image Base: 0x00400000 Image Size: 0x00000000
> Checksum: 0x00000000 Time Stamp: 0x42dc9b2d
> Version Information
> The following files will be included in this error report:
> C:\DOCUME~1\Owner\LOCALS~1\Temp\b541_appcompat.txt
> Close
>
> I tried uninstalling the software and reinstalling, but no luck. If
> anyone
> has any ideas, it would be good to hear them, thank you.
>
> Brian Hartgen
>
>
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