RE: PRS error
- From: "Cuthbertson, Jamie" <Jamie.Cuthbertson@xxxxxxxxxxx>
- To: <ptr1-users@xxxxxxxxxxxxx>
- Date: Tue, 31 Oct 2006 09:36:11 -0000
Brian,
No worries, glad it worked.
Jamie
-----Original Message-----
From: ptr1-users-bounce@xxxxxxxxxxxxx
[mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen
Sent: Mon, 30 October 2006 17:55
To: ptr1-users@xxxxxxxxxxxxx
Subject: Re: PRS error
Hi
Well I uninstalled Supernova and everything is back to normal again and
I
can now use the PRS software.
Thank you for the suggestion.
Brian Hartgen
MSN: brian@xxxxxxxxxxx
SKYPE: brianhartgen
SKYPE IN UK: 0208-133-7186
SKYPE IN US: 213-985-3581
----- Original Message -----
From: "Brian Hartgen" <brian@xxxxxxxxxxx>
To: <ptr1-users@xxxxxxxxxxxxx>
Sent: Monday, October 30, 2006 4:58 PM
Subject: Re: PRS error
> OK thanks, I do have Supernova on the same computer so that could be
the
> culprit. I will uninstall it.
> I certainly do get clashes with using Easy Reader and Easy Publisher
when
> I have Zoomtext installed.
>
> Thanks for the suggestion.
> Brian Hartgen
>
> MSN: brian@xxxxxxxxxxx
> SKYPE: brianhartgen
> SKYPE IN UK: 0208-133-7186
> SKYPE IN US: 213-985-3581
> ----- Original Message -----
> From: "Cuthbertson, Jamie" <Jamie.Cuthbertson@xxxxxxxxxxx>
> To: <ptr1-users@xxxxxxxxxxxxx>
> Sent: Monday, October 30, 2006 10:13 AM
> Subject: RE: PRS error
>
>
>> Brian,
>>
>> Some time ago I encountered similar problems and the problem usually
>> ended being a clash with other programmes such as Dolphin Producer,
>> EaseReader etc. I've not experienced it for a while so my memory of
>> what I did to get round it is a bit faded.
>>
>> I suspect that it is a clash to do with SAPI synthesizers and their
>> usage by the system rather than there being a specific problem with
the
>> PRS. I've had similar problems when I try to launch EaseReader or
>> Victor Soft from time to time.
>>
>> I think I used to get round this particular issue by launching one or
>> more of the likely clashing programmes. For example, I think I used
to
>> go into Word and then to Dolphin Producer's settings to turn off the
>> option which launches EaseReader automatically when you have
completed a
>> DTB.
>>
>> I suppose you could try uninstalling other software packages which
might
>> be the source of the clash - in my experience it tended to be the
>> Dolphin products.
>>
>> Hope this helps.
>>
>> All the best.
>>
>> Jamie
>>
>> -----Original Message-----
>> From: ptr1-users-bounce@xxxxxxxxxxxxx
>> [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen
>> Sent: Sat, 28 October 2006 15:48
>> To: ptr1-users@xxxxxxxxxxxxx
>> Subject: PRS error
>>
>> Hi
>>
>> I recorded some material on the PTR2 today and wanted to use the PRS
>> software afterwards.
>> When I launched the PRS software, I got the following error:
>> PLEXTRS.exe
>> PLEXTRS.exe has encountered a problem and needs to
>> close. We are sorry for the inconvenience.
>> If you were in the middle of something, the information you were
working
>> on
>> might be lost.
>> For more information about this error, click here.
>> De bug Close
>>
>> When I get more information about it, this is the screen contents:
>>
>> Error Report Contents
>> The following information about your process will be reported:
>> Exception Information
>> Code: 0xc0000005 Flags: 0x00000000
>> Record: 0x0000000000000000 Address: 0x0000000004da3870
>> System Information
>> Windows NT 5.1 Build: 2600
>> CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
>> CPU Version: 00000F43 CPU Feature Code: BFEBFBFF
>> CPU AMD Feature Code: 011CE824
>> Module 1
>> PLEXTRS.exe
>> Image Base: 0x00400000 Image Size: 0x00000000
>> Checksum: 0x00000000 Time Stamp: 0x42dc9b2d
>> Version Information
>> The following files will be included in this error report:
>> C:\DOCUME~1\Owner\LOCALS~1\Temp\b541_appcompat.txt
>> Close
>>
>> I tried uninstalling the software and reinstalling, but no luck. If
>> anyone
>> has any ideas, it would be good to hear them, thank you.
>>
>> Brian Hartgen
>>
>>
>>
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