I'm sorry Christy, I forgot to mention that the Restore Points in WinXP very often only work correctly from Safe Mode. To enter safe mode just restart your PC and keep hitting F8 button until you get the menu with Safe Mode near the top. Do not choose "Safe mode with command prompt", just the regular "Safe mode" option. Ed -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Christy Sent: Friday, July 06, 2012 9:17 AM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: zone alarm question HI Ed, I had several system checkpoints restore points and tried about five different ones, my computer would not restore. I hate when that happens and do not know why. I did uninstall the newer zonealarm update and installed an older one. I guess I will have to deal with it for now the way it is. It is a miracle that this old Dell and xp is still going for me after 7-8 years. thanks, christy -----Original Message----- From: EddieB Sent: Thursday, July 05, 2012 9:30 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: zone alarm question Christy, If you uninstalled Zone Alarm, it probably created a restore point when you re-installed it. My WinXP seems to create a Restore Point every day, so you probably do have one from just before you started having problems. You should start the process of restoring a Restore Point, so you can see what days are available and then decide what you are going to do. You can cancel out of it before you select a Restore Point and click the Restore button. Ed -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of cristy Sent: Thursday, July 05, 2012 7:50 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- zone alarm question Hi all, I let my free zone alarm firewall update today and did not like the update. I tried uninstalling and looking for my old zonealarm exe file. Found it on my external hard drive and restarted. My avg has been finding a thing or two since though. Things just seem a bit off since I updated that program. Can I just try a restore point , going back to one to fix all as it was? I did not create one before updateing like a dummy. thanks Christy using xp btw. --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. 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