-=PCTechTalk=- Re: problems with new CD-RW drive
- From: "~OoO~" <SirTroth@xxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Fri, 29 Aug 2003 15:01:46 -0400
First of all, if you haven't done so already, try uninstalling and reinstalling
NERO. Then, if you still have the same problem, we investigate it a bit
further. First of all, you say it stops consistently at 51%. Just make sure
that where it crashes is at the WRITE process, as the software sometimes does a
pre-write (or testing) phase. If its in the write-phase, we move on to the next
step.
Try copying files by doing a drag-n-drop, which can be done with WinXP. In
other words, treat it exactly like a floppy. See if tat works.
If you have a blank CD-RW (not a CD-R) try formatting it. Purpose of this, of
course, is to see if its just NERO or other burning processes. Also, using
NERO, try copying another CD, one that doesn't take up the entire CD. If you
look at the blank CD, underneath where you can see the dye, you should see a
color difference amongst the written-on areas and the non-written areas. See if
this is the same spot on all the bad CD's where it freezes at 51%. We're
basically checking to see if maybe the head (or laser) that writes to the CD is
damaged or defective, and it could be freezing when it gets to the point on the
CD where it can't burn further.
Another test... download a trialware or shareware burning software, and see if
those allow you to copy. YOu can download a trial copy of CloneCD. Just search
Google for CloneCD (can't remember the URL). See if you can copy using that.
Last resort should be maybe trying to install the drive in another system and
seeing if it works. If it works, we then know its your system. If you get the
exact same problem, the drive may be the culprit.
---Troth
----- Original Message -----
From: Jan
To: pctechtalk@xxxxxxxxxxxxx
Sent: Friday, August 29, 2003 2:09 PM
Subject: -=PCTechTalk=- Re: problems with new CD-RW drive
Troth,
I rechecked the jumper settings. I had them on Cable Select, so moved them
to Master. The only thing on the IDE cable is the CD-RW drive on the end
connector. The drive will read CD's or play audio CD's but when I attempt
to burn a CD using the NeroExpress program that came with it, it starts out
fine but locks up at 51%. When I try using the XP burning program instead,
I get an error message: "D:\ is not accessible".
Andy asked if Nero was compatible. It is XP compatible and I downloaded an
update from the Nero website. I also downloaded the ForceASPI files and ran
them as Andy suggested. Still no luck
Either there is a setting that I am missing or the drive is bad. Is there
somewhere I need to tell the computer that the new drive is writable? It
should know that from the installation. It is listed properly in Device
Manager. This is very confusing.
Thanks for all your help. Any more suggestions?
Jan
----- Original Message -----
From: "~OoO~" <SirTroth@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, August 28, 2003 2:09 PM
Subject: -=PCTechTalk=- Re: problems with new CD-RW drive
> Often overlooked, make sure that you have the correct jumper settings on
the new drive. By default, it might be set to either Master or Cable Select.
If your former drive is set to something different than what the new drive
is, that may be where you're problem lies.
>
> I just got a new Artec CDRW drive to replace a standard CD drive this
week.
> This is on my computer at work. I have a 5-month-old IBM NetVista,
Pentium
> 4, 40 GB hard drive with 384 MB Ram, running Windows XP. Why it didn't
have
> a CDRW drive, I don't know.
> I ordered the drive from TigerDirect. Removed old drive, installed new
one
> with no problems. NeroExpress came bundled with it, so I installed
that.
> When I try to make a backup copy, (burn a data cd), it starts out fine,
but
> hangs at 51% every time. The light on the front of the CD writer stays
on.
> I have to ctrl-alt-delete to stop it and then reboot before the light
goes
> out and I can open the drive. Today even that doesn't work and to open
the
> drive I have to poke a paper clip into the little hole on the front.
The
> light on the drive is staying on all the time now and I can't read from
the
> drive at all. When I first had the trouble, I also tried to use the XP
CD
> burning program that starts up when you insert a blank CD, but it says
it is
> not accessible. This computer is networked with several others and was
set
> up and all the software installed by our company before I got it, so I'm
not
> sure how to go about checking to see if some settings need to be changed
or
> if the drive is just bad and I need to return it. Or maybe I set the
> jumpers wrong when I installed it.
> Any help would be appreciated.
>
> Jan
>
>
>
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