Joyce, If your friend's uncle does not have a computer friendly friend or companion have him do a Google search for PC user groups in his area or call/visit some local (not chain) computer parts/repair shops and ask about user groups in the area. User Groups are notorious for being friendly and helpful, though some may require a small membership fee to join or get help. For example: http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=deskbar&q=%2Bcomputer+%2B%22user+group%22+%2BKansas http://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%2Bcomputer+%2B%22user+group%22+%2BPennsylvania Lists over 11,000 hits for computer user groups in Kansas and Pennsylvania. Search the results on a specific city or county or PC or Mac to narrow the list. Don --- PLEASE, if you are able, help the Hurricane Charley, Frances, Ivan and Jeanne relief efforts. Your help can be to donate blood, cash, groceries, clothing, shelter, volunteer time or just thoughts and prayers. I promise it will be sincerely appreciated by those that need the assistance. Call your favorite religious, volunteer or charitable agencies to learn how you can help. Thank you. ----- Original Message ----- From: "Joyce" <jmcclure@xxxxxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, September 29, 2004 10:40 AM Subject: -=PCTechTalk=- Re: Zone Alarm > Thanks to you, too, Don. The problem for us with hands on help is that I am > in Kansas, my friend is in Pennsylvania, and I don't know where the heck her > Uncle us but not close to her! > Appreciate all the prompt responses! > Joyce > ----- Original Message ----- > From: "Don" <don101@xxxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Wednesday, September 29, 2004 9:21 AM > Subject: -=PCTechTalk=- Re: Zone Alarm > > > >> > > Disabling Zone Alarm may not be the answer, but it could determine if ZA > > is > > the cause of the problem (right click the ZA icon in the notification tray > > and click disable). He may just need to set ZA to allow his email client > > access to the net. That process is much easier DONE than said > > (explained). > > I would think that either you or your friend could sit down at the laptop, > > open ZA and fix the configuration in just a few minutes. I don't use ZA > > anymore so I can't provide step by step instructions myself. > > > > I certainly would NOT disable ZA for more than the few seconds it takes to > > transfer email. > > > > Don > > --- > > > > PLEASE, if you are able, help the Hurricane Charley, Frances, Ivan and > > Jeanne relief efforts. Your help can be to donate blood, cash, groceries, > > clothing, shelter, volunteer time or just thoughts and prayers. I promise > > it will be sincerely appreciated by those that need the assistance. Call > > your favorite religious, volunteer or charitable agencies to learn how you > > can help. Thank you. > > > > > > To unsub or change your email settings: > > //www.freelists.org/webpage/pctechtalk > > > > To access our Archives: > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > //www.freelists.org/archives/pctechtalk/ > > > > For more info: > > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > > > > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk