-=PCTechTalk=- Re: XP Crash Problem
- From: "C.E. Cochran" <dylan63@xxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 24 Feb 2005 10:04:20 -0500
Thanks for all your help - I will try all this today. I'm sorry for asking
all these questions.
Connie C.
> You are fast approaching the point where either somebody else here will
> have
> to chime in or you will need to get some local help.
>
> I read a few results of a Google search and they all mentioned drivers,
> memory or the file system.
>
> I would consider the following...
>
> Remove all external devices (printers, scanners, cameras etc) except your
> keyboard, mouse and monitor. Uninstall all of the drivers for them.
> Reboot. If the system works, reinstall your external devices and drivers
> one at a time, rebooting after each, until the system fails. If you have
> the choice, use the driver on your devices install disk instead of the
> generic Micro$oft driver.
>
> Please check your owner manual. Memory should be installed in a specific
> bank if using only one bank. Also, some computers have a single slot per
> bank and some have TWO slots per bank. You must fill both slots in a two
> slot bank.
>
> If you have two banks of memory, remove the memory from one bank. Reboot.
> Remove that memory and install the other memory in its place. Reboot.
> If
> both work OK reinstall memory to both banks. If you have only one bank of
> memory and it is a two slot bank, swap the memory sticks around. Reboot.
> If
> it works, you could have a bad memory stick.
>
> I do not know how to troubleshoot any possible file system problems. I
> would beg, borrow or buy a spare harddrive and do a clean install of your
> basic system (leave off all external devices) on it to see if that fixes
> the
> problem. If it does I would suspect a corrupted file system, a corrupted
> OS or a bad hard drive.
>
> PLEASE.... if you do not have a backup for your pictures and files on your
> original harddrive think TWICE or even three times before using it instead
> of a spare hard drive. A clean install of your operating system will wipe
> out everything on the drive.
>
> I do not know anything about your unique computer or your abilities. Use
> your judgement. Exercise caution. Get a second opinion. And please read
> your owner manual for specifics on removing and installing components and
> follow all safety procedures outlined there.
>
> For my Google searches I used the following key words:
>
> "bad pool caller" (with the quote marks)
> bad_pool_caller
>
> Don
>
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