Hi again. There are no red Xs or Yellow !s by any items in Device Manager. I have a new problem, however - now I got a black screen that said it was closing Windows to protect the computer because of BAD_POOL_CALLER. Anybody know anything about this? All these errors are really scaring me! Thanks for your help, Connie C. > Open Control panel, open SYSTEM select the Hardware tab and then click the > Device Manager button. > > Examine the list of drivers for Red Xs or Yellow !s. > > Right click on any marked driver and then select properties. It should > report if the driver is bad, corrupted, outdated, or whatever. > > On the properties box select the driver tab and you can update, uninstall > or > rollback the driver. > > If safe mode does not boot, proceed with the next two tips I gave, or ask > others here for ideas. > > Don > > P.S. PCTT is a GREAT resource. I enjoy helping here when I can. > Sometimes > though, problems require a helper to actually see, feel, touch the system > to > understand what is going on and come up with ideas on how to approach a > problem. For that reason, I strongly encourage group members to try to > find > a local user group. They typically have very low annual dues and are > worth > at least 100 times more than what you might pay. As a bonus you also get > some very friendly folks to add to your Christmas Card list and other > benefits. To find a local PC or Mac user group go to a local > sales/service/parts store and ask. Or try a Google search using words > such > as: computer, club, PC, users group, your hometown or county or zipcode > etc > etc as key words. >> Hi - I'm showing my ignorance here - how do I check the drivers? And >> what >> if SAFE mode doesn't work? The computer won't boot? >> >> Sorry that I don't understand, >> >> Connie C. -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk