-=PCTechTalk=- Re: XP Crash Problem
- From: "Lil Cruz" <lilcruz@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 24 Feb 2005 12:44:48 -0300
Sound advice! I don't have the problem, but am keeping all this... just in
case <bg>
Lil
----- Original Message -----
From: "Don" <dsw32952@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, February 24, 2005 10:45 AM
Subject: -=PCTechTalk=- Re: XP Crash Problem
You are fast approaching the point where either somebody else here will have
to chime in or you will need to get some local help.
I read a few results of a Google search and they all mentioned drivers,
memory or the file system.
I would consider the following...
Remove all external devices (printers, scanners, cameras etc) except your
keyboard, mouse and monitor. Uninstall all of the drivers for them.
Reboot. If the system works, reinstall your external devices and drivers
one at a time, rebooting after each, until the system fails. If you have
the choice, use the driver on your devices install disk instead of the
generic Micro$oft driver.
Please check your owner manual. Memory should be installed in a specific
bank if using only one bank. Also, some computers have a single slot per
bank and some have TWO slots per bank. You must fill both slots in a two
slot bank.
If you have two banks of memory, remove the memory from one bank. Reboot.
Remove that memory and install the other memory in its place. Reboot. If
both work OK reinstall memory to both banks. If you have only one bank of
memory and it is a two slot bank, swap the memory sticks around. Reboot. If
it works, you could have a bad memory stick.
I do not know how to troubleshoot any possible file system problems. I
would beg, borrow or buy a spare harddrive and do a clean install of your
basic system (leave off all external devices) on it to see if that fixes the
problem. If it does I would suspect a corrupted file system, a corrupted
OS or a bad hard drive.
PLEASE.... if you do not have a backup for your pictures and files on your
original harddrive think TWICE or even three times before using it instead
of a spare hard drive. A clean install of your operating system will wipe
out everything on the drive.
I do not know anything about your unique computer or your abilities. Use
your judgement. Exercise caution. Get a second opinion. And please read
your owner manual for specifics on removing and installing components and
follow all safety procedures outlined there.
For my Google searches I used the following key words:
"bad pool caller" (with the quote marks)
bad_pool_caller
Don
Do YOU want a gmail account invitation? Include your email address in the
body of a private message to dsw32952@xxxxxxxxx
----- Original Message -----
From: "C.E. Cochran" <dylan63@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, February 23, 2005 10:37 PM
Subject: -=PCTechTalk=- Re: XP Crash Problem
> Hi again. There are no red Xs or Yellow !s by any items in Device
> Manager.
> I have a new problem, however - now I got a black screen that said it was
> closing Windows to protect the computer because of BAD_POOL_CALLER.
> Anybody
> know anything about this? All these errors are really scaring me!
>
> Thanks for your help,
>
> Connie C.
>
>
>
>
>> Open Control panel, open SYSTEM select the Hardware tab and then click
>> the
>> Device Manager button.
>>
>> Examine the list of drivers for Red Xs or Yellow !s.
>>
>> Right click on any marked driver and then select properties. It should
>> report if the driver is bad, corrupted, outdated, or whatever.
>>
>> On the properties box select the driver tab and you can update, uninstall
>> or
>> rollback the driver.
>>
>> If safe mode does not boot, proceed with the next two tips I gave, or ask
>> others here for ideas.
>>
>> Don
>>
>> P.S. PCTT is a GREAT resource. I enjoy helping here when I can.
>> Sometimes
>> though, problems require a helper to actually see, feel, touch the system
>> to
>> understand what is going on and come up with ideas on how to approach a
>> problem. For that reason, I strongly encourage group members to try to
>> find
>> a local user group. They typically have very low annual dues and are
>> worth
>> at least 100 times more than what you might pay. As a bonus you also get
>> some very friendly folks to add to your Christmas Card list and other
>> benefits. To find a local PC or Mac user group go to a local
>> sales/service/parts store and ask. Or try a Google search using words
>> such
>> as: computer, club, PC, users group, your hometown or county or zipcode
>> etc
>> etc as key words.
>
>>> Hi - I'm showing my ignorance here - how do I check the drivers? And
>>> what
>>> if SAFE mode doesn't work? The computer won't boot?
>>>
>>> Sorry that I don't understand,
>>>
>>> Connie C.
>
>
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