Hi Judith First, I think you can install the memory and card inside the puter without a tech. We all started with doubts, at least I did and still do. Please read this and all material that came with the hardware first, before you open the case. You may have to d/l the manuals first if you do not have them. Anything your not clear on or unsure about, post the question and someone will get to you with some kind of answer. If you know someone that can help you, you may want to invite them over for dinner. I suggest if you do this, they take a supervisor role and you perform all hands on work. Set aside a couple of hours for your new adventure. I suggest you look through your bios and/or MB manual to see what it says about settings for a video card. If you do not have a manual, I suggest you go to the manufacturing web site and see if you can d/l one and any help line numbers that may be available. If you do not know how to tell who made the bios or the MB, I then suggest you go to this link http://www.peripheral.com/support/downloads/default.htm or http://www.belarc.com/ . d/l there little program and install it, then run it . The program will tell you who made the bios and all the hardware and software you have installed in your puter. Great for talking to techs, etc. I have it and use it. You then can do a search for the respective web site and see about any d/l's. The better MB's have the manufacture and model number printed on them some where. Mine are printed in white letters and a little hard to see without a flashlight. Now that you have read all the material and fought your way through nerd eaze in the manuals and instructions, ( like all of us had to do when we started) your ready to begin the actual installation. You initiation into the college of GEEKETTE is beginning. Welcome. Next you will need a small and medium size phillips screwdriver, a small pair of needle nose pliers and a flashlight. Preferable non magnetized ones. Second, disconnect the power cord (at least) if not all the cords (Mouse, keyboard, monitor, etc) from the back of the case. Disconnect the power cord first and reconnect it last. If you are afraid that you will not remember what goes where, make a sketch or color code the cords and receptacles. New MB's are usually all ready color coded. Usually all the cords can only hook into one receptacle and/or there are notches in the plug (keyboard and mouse for instance). The MOST IMPORTANT thing to remember is to (I can not stress this strong enough) TOUCH THE CASE FIRST and discharge any static electricity that your body has stored up before you touch anything inside or the new parts. Here is why. Men give off 30,000 volts of static electricity and women give of 40,000 volts. The reason why the difference is the women's undergarments. There is not enough amps to kill. There is enough volts to ruin your putter and/or equipment. So, TOUCH THE CASE FIRST, (each and every time you take both hands of the puter at the same time) or go down and purchase what is referred to as a wrist strap. It wraps around your wrist and you connect the other end to your case. Keep it connected to you and the case all the time you work on it. Thus you are grounded to the case. This is why the parts come in those special plastic wrappers or bags. PS keep the wrappers or bags, don't throw them away. (Touch metal FIRST, grounding yourself before you take the memory and card out of the bags or open up the case or touch parts within the case.) Remove the sides of the case and/or back. Remember what these screws look like so you can tell the difference from the others you will be removing. You may want to put each different type in small bowls or glasses. Look and study to see how the memory is held in place on the motherboard. Mine has clips attached to the MB and snap into notches on the both ends of the memory. You might look at the new memory first to see if the notches are there and get some idea how far the memory has to be inserted. If yours is like mine, you have to move (swivel, unsnap) the catches away from the memory. To install the memory, insert the memory into the slots and make sure they are seated firmly and swivel the latches (snap them) in the slots on the memory. Make sure they are well seated in the notches and slots or you could have a loose connection between the memory and the MB. You may have to rock the memory slightly to seat and unseat them. On some that is a requirement. That's it. When you next turn on the puter it will see and recognize the new memory. I am assuming both the old and new memory are the same type. If not DON"T MIX them. Please consider doing one thing at a time. You may want to install the memory first and then reconnect the puter back up and make sure it is running ok before you install the card. This is time consuming and a pain in the ****, but if things don't work right, it narrows down where you have to look for the problem. At this point you may want to write down on a piece of paper, I am saving $75 per hour, 100 times. :-) Next, for the video card. I am going to assume that the video card type is the same for both. In other words, both go into PCI slots or both go into ACP slots. First read and understand all the written material that comes with the card before you start. To remove the old one, unscrew the screw that holds the metal plate the card is attached to (Look at the new one first to see what I am talking about if you need to). Disconnect any wires that may be connected to the old video card. Some video cards have fans, etc, that get there power from the MB. If you need to connect wires from your new video card to the MB, refer to your MB manual for where they go assuming the old one card has none or the connectors are different. If you do not have a manual, you may have to go to the MB or video card manufacture and d/l one if it is available. I suggest you do this even if you do not need to at the moment as it may come in handy down the road when the manufacture does not make it available for d/l in the future. Now remove the old video card from the slot. This may require some rocking of the card and extra pressure pulling up on it. Once it is removed, insert the new card. Makes sure all the pins line up within the whole slot. Push the card in by placing your thumb or fingers in the middle of the top edge of the card and increase downward pressure to seat it. You may have to move your fingers to one edge or the other, back and forth to seat it. If you think it is taking to much pressure to seat it, check it for proper alignment in the slot. Make sure it is well seated in and not just mostly in. These cards are notorious for not getting seated all the way. People sometimes feel they have to press too hard on it to get it seated properly. Once it is seated in, reconnect the wires (if any) and the screw that holds the video card plate to the back of the case. Reconnect the wires to the back of the case. You may or may not want to put the sides back on now, as you may have to get into the case again if things aren't working right. Your call. Bios time. Each Bios have similarities and more then not differences. Even between models of the same manufacture. Since I do not know what you have, I can only tell you how mine works. there will be some things similar and some differences. Take the philosophy (if you will) and apply it to your bios. First, I suggest that before you install anything you make some dry runs through the bios, till you are more comfortable with it. It is important that during the dry ones, you exit the Bios without saving ANYTHING. (We will get to that momentarily) It would behoove you to have some paper and a pencil handy when you start this. It is not as scary as it might seem to you right now, just go slow and double check what your doing and before you know it, it will become a piece of cake. ok, you ready Reboot your puter. On mine the opening screen says to hit the "DEL" key and doing that takes me into the Bios. Right now I am going to baby step through things. If you feel comfortable going ahead do so. If at anytime you get to a point that you feel you cannot proceed because you do not understand, got confused or have a question, stop write the questions down, exit and email me or the group. (I suggest at this point you do not save any changes.) The Bios comes up with the opening screen stating that it is an "AWARD Bios setup utility", the next header line gives me 5 selections, which take me to different screens, and they are "Main - Advanced - Power - Boot - Exit". Below that is the main screen where changes can be made and we aren't going there right now. At the very bottom of the screen I am given 8 different key commands that will enable me to navigate through the bios and make changes/selections, save and exit. If yours have these here, read over them well until you fully understand them or write them down. They may or may not be on other screens. On another computer I have, the main bios page just gives a main page with subjects that I have to highlight and hit the enter key to find out what changes I can make. The navigation keys in it are about the same as this one. First, before we begin, note that in mine, hitting the "EXC" key will back me out to the previous page, window, etc I was at. By repeating this, I eventually will get back to the beginning or at least to the selection of the headers. This key can be used to save you if you get into problems. Lets discuss navigating the header (with the 5 selections) first. I move from one to the other by using the left and right arrows. My selections are highlighted as I move from one to another. As you do this, note what the main section changes to and what it says. Here you are looking for something relating to the video card. It may or may not be obvious. Mine is not. If there is, jot down which page it is on. Also note the arrangement of the subject matter. For instance, mine main screen is divided into two window pains (sections, columns). the left gives me the subject and options, the right gives me short explanations of what I highlight. Some of the options have a triangle to the left of the subject and some have, to the right, settings enclosed in [ ]. I will not go into these right now, we will get to them shortly. Continue switch back and forth among the headings till your comfortable and then lets exit. I have to go to the exit selection in the main heading. Here I am given choices, for instance; to save discarding the selections I made and exit, or save the changes I have made and exit. Lets dwell on the "save discarding the selections" I have made. This will take me out of the bios back to continue booting and nothing will be saved. This can also be a life saver if I made changes I'm not sure about, or can't undo something, etc. At this time, I suggest you exit with out saving any changes. Note if, by mistake, you selected "exit saving changes," it will ask you to confirm this, just hit "NO" and it should take you back to reselect how you want to exit. Keep going back into the Bios and exiting, until you are comfortable with this navigation and how to exit. The goal here is familiarity and comfort, not changing items. Here at this point, if you feel more comfortable with emailing me or the group, describing what your main bios page looks like and any questions, feel free to do so and specifics can be dealt with rather then generalities. Now that you are comfortable with your ability to know how to exit the Bios, go into the bios and to one of the selections in the heading. To get to the items in the body, I just have to hit the down arrow keys, highlighting the particular item. To go up, hit the up arrow. Practice this a few times till your comfortable with navigating within the page. Switch to different pages and do the same thing, noting what is there and then we will proceed on how to make changes to a subject on the page. Now to making changes. Select one that is simple such as changing a language, or entering a pass word or one that has "[Disable]. Here the goal is to become familiar with the different types and ways that selections are made and the different methods that will be used to make them. Keep in mind that your going to change each item back to the original before moving on to another one. So at each one that will be changed, write down the subject and its original setting. this is important. Please stay away from the ones concerning CPU and HD settings. try to pick ones that you feel will not alter the operation of the puter much if a mistake is made. If that happens you can go back into the bios and change it back to the original setting you wrote down, OR you can exit the bios setup without saving the changes. Ok, now select one and hit enter. Different ones will give you different ways to make the changes. Some will toggle between, for instance, Disable an Enable, others will give you a pop up window to scroll through highlighting each one and to hit enter on the one of your choice, another may give you and input box, like the password one. Exit without saving any changes. Here is where I need to stop as we are just about ready to make the necessary changes for the video card if any. I hope by now, your exploring has located where the area is for the video card. If you have not read all the material about the video card and made some initial assessments about what needs to be change, read the material now. Feel free to contact the group or email me privately, or we can swap ICQ numbers and discuss your questions and/or concerns. I do not claim to be an expect or a tech, just someone who has learned a little and been through it a few times. I hope this is of some help to you or someone. Good luck. Life is what happens in between plans. Virus free email by Norton's ----- Original Message ----- From: "Judith" <jtb@xxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, May 14, 2003 11:33 AM Subject: -=PCTechTalk=- Memory and Video Card > > I have a HP Pavilion 8396 and I purchased (2) 256 MB of memory > to bring my computer's RAM up to 640 so I can create digital > art. I also bought a new Video Card. > > Is there anything I should know before besides getting up > enough courage to open my computer to install? Or should I > call a tech to do this? > > I installed a new 256MB memory in my Gateway Laptop and it was > easy or was finally after I got it seated properly. It > wouldn't recognize the chip and after 1 hour with tech support, > I do know how to go into BIOS and configure it. > > Would it be similar in my HP (not where parts would be > installed) but the BIOS part? This machine has Windows 98. > > Judith > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk