i have a medion pc bought from toys r us. (lincoln uk) after a few months it would not start up so i phoned them, after the usual questions the guy said yep it sounds like the hard drive has gone belly up. they gave me a number to phone to set a time that they could call round and fix it. the engineer turned up on time two days latter and fitted a new hard drive. a few months later i wanted to restore my pc using the restore disks, but one of the disks was missing so i phoned and they sent the disks only problem was they sent the wrong disks they sent M E disks i phoned again (i lost count of the times the guy said sorry) they then sent me the right disks, they then phoned me to check that i had got then and theyadded a extra month onto my warranty for all the trouble i had gone through. if i was in the market to buy another pc medion would be on the top of my shopping list. jeff To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk