-=PCTechTalk=- Re: I've lost my sound (Chronological order...)
- From: "GMan" <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 23 Apr 2007 18:45:09 -0400
HB,
Two things. First, I didn't previously catch tha fact that you DID have
sound at the new house when you first plugged everything back in. While it
may be important as we move along with this, it doesn't help me help you
right now, so that is off to the back burner. lol
Second, the fact that you're able to get headphone sound through all 3
sources tells us that it is NOT a problem with the software, driver or sound
card. The problem definitely lies somewhere within the speaker system, but
past the puck. Since you were able to hear it through your hockey puck, the
signal is at least traveling through the wires you have plugged in from the
sound card to the puck. Your next job, should you choose to accept it, is
to folliow the wires from the point where they leave the puck and see if you
can find a problem beyond it (mine goes from the external volume control,
the equivalent of your puck, directly to the subwoofer which then
distributes the signals to the small satellite speakers). You may discover
another chewed wire between the puck and subwoofer. You may be able to
'feel' a broken wire along its length that is not readily apparent by
sighting it. The connector at either end (or where the wire passes through
the two devices it connects) may have a short in it. The power supply for
the speaker system may be not fully plugged in (either end) or broken (if it
uses a wall transformer, known as a wall wart to some, it should feel warm
to the touch if it's working properly).
I'm very glad you sent in this post. It included everything we needed
and was organized perfectly to help us get this thing resolved. Let us know
what you find.
Peace,
GMan
"The only dumb questions are the ones that are never asked!"
----- Original Message -----
From: <HandsomeBlck@xxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, April 23, 2007 9:54 AM
Subject: -=PCTechTalk=- I've lost my sound (Chronological order...)
> Hello all,
> To try to keep this thread in order, and past info inclusive, I'm
> attempting to list what has happened since I lost my sound as best as my
> memory
> allows. Hope this helps anyone who might be able to help me.
> Computer - HP Pavilion m7658n, Win XP Home MCE
> Sound - Bose Companion 3
>
> At old house, all worked fine.
>
> Moved to new house, set up computer and had sound. A few days later, I
> lost
> the sound.
>
> 12 Apr - Mike the mod referred me to;
> http://www.microsoft.com/technet/security/bulletin/ms07-apr.mspx
>
> After reading through this link, and links from that link, it discussed
> the
> patch, security update 925902 MS07-017, and other "stuff" 928843 MS07-008,
> 935448. Also, the information discussed the problem didn't affect realtek
> ver
> 1.64.
>
> Realtek download site lists two ver 1.65 downloads, zipped and exe. I'm
> not
> sure which to download, if at all.
> http://www.microsoft.com/technet/security/bulletin/ms07-apr.mspx
>
> Found chewed through speaker cable, and repaired.
>
> Bought Walkman headphones for recommended test. While playing a video
> clip from the hard drive, tested for sound.
> There are three places to test for sound. Front panel headphone plug
> (not on the CD), the back panel where the bose plugs in (lime colored
> jack), and
> on hockey puck looking thingme volume control (headphone plug) sitting on
> top
> of desk. Got sound from all three.
> My intentions are; Once I find an old set of speakers, I'll test them
> in
> the back panel plug. If this doesn't fix the problem, I'm thinking I might
> need to download the newer driver. Also, I'm not sure if the current
> driver is
> set up correctly.
> In conclusion, I see the source of the problem possibilities as
> driver,
> volume software set up, sound card, or speakers.
>
> Really appreciate any and all further help,
>
> Thanks,
>
> HB
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