-=PCTechTalk=- Re: Dire Need of Help
- From: "~OoO~" <SirTroth@xxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Fri, 23 May 2008 13:35:23 -0400
None is Linksys. One wireless adapter is the one built into the Dell
Inspiron 6000 in question, and the other is a Buffalo wireless adapter =
that
I installed from scratch. So, drivers are new too.
No extra networking software. Just the plain jane Windows wireless app, =
and
also the standard Ethernet connection (doesn't work with the two =
wireless
adapters or even the 'wired' Ethernet jack).
Router that I'm using is the Motorola Actiontech, though this is also =
not
working on another router at the customer's house. The laptop was given =
to
me to specifically troubleshoot this problem.
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~ SirTroth
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-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Don101
Sent: Friday, May 23, 2008 1:23 PM
To: pctechtalk@xxxxxxxxxxxxx
Subject: -=3DPCTechTalk=3D- Re: Dire Need of Help
This is similar to problems I had with my Linksys wireless router. The=20
system would indicate a good connection to the router but the internet=20
connection could not be found.
If any of the network gear you are working with is Linksys try =
uninstalling=20
everything Linksys and then re-installing the latest and greatest driver =
ONLY. No extra software such as network monitoring software.
Use only Windows and the driver(s) to establish your connections.
Updating the router firmware might help also.
Its really wierd when some stuff can connect to the internet and other =
stuff
can't. I assume it is because some software bypasses certain system or=20
network stuff and uses its own built in stuff.
Don
----- Original Message -----=20
From: "~OoO~" <SirTroth@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, May 23, 2008 11:56 AM
Subject: -=3DPCTechTalk=3D- Dire Need of Help
> Got a customer's computer that is driving me nuts. Trying to do =
everything
> possible except a complete format (though I will if I must).
> On a laptop, using either the built-in wireless adapter, or attaching =
my=20
> own
> USB wireless adapter, or even attaching an Ethernet to the built-in=20
> ethernet
> jack. bottom-right shows me that I get a connection. If I go to the=20
> command
> line and do a check, it shows me a correct IP ADDRESS, SUBNET MASK,=20
> DEFAULT
> GATEWAY, DHCP SERVER, and DNS SERVER. So, it all looks fine, as though =
it
> should be working.
>
> Though, either Internet Explorer, Firefox, or the new Safari browser=20
> that's
> installed will not connect. Gives me the no internet error.
>
> I have NOD32, Ad-Aware, Spybot and SpywareBlaster, all trying to =
update,=20
> but
> doesn't work, as there's no internet connection (or at least that's =
what
> they say).
>
> But, here's where it gets confusing.
>
> If I run the APPLE SOFTWARE UPDATE, that'll update fine. It'll =
download=20
> the
> updates and install them no problem.
>
> I'm sure its possible that some other apps might update properly, but =
have
> not found anything else. I do know that antivirus and the spyware apps =
do
> not update. And, no access online via the browsers. I also did =
antivirus=20
> and
> adware/spyware checks and have found nothing negative on the system.
>
> Anyone have any ideas?
>
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