-=PCTechTalk=- Re: Belkin 4 port DSL router
- From: "~OoO~" <SirTroth@xxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 18 Aug 2003 12:55:36 -0400
Ok... let's go through all the basics.
First of all, make sure the connections are right. The DSL line coming in
from the wall should be going to the DSL modem. From the DSL modem, you
should have the cable going to the router's WAN port. It should say WAN or
INTERNET, or both. Make sure that part is connected correctly. If not,
correct that and do all the prior steps of shutting down and resetting
everything. Once you know everything is connected correctly, we'll continue
to the next step.
Ok.. now, you should have a network cable going from the router's PORT 1 to
the computer. Yes, you should be able to use any of the ports, but for this
instance we want to use PORT 1 in back of the router. Also, in the event
that you're using PORT 4, I believe that one is used as an uplink port
should you need it. So, just better to use PORT 1 for the moment untill we
get things working.
If all the connections are correct, you should be seeing the WAN LED on, and
the PORT 1 LED on.
Next... where you put in your name/password info...
DSL connections with PPPoE connections (which is what you have) require the
name and password everytime you connect. We know that already. However, how
its put in differs from ISP to ISP. Whatever your account name is, try it
both with and without the "@" and ISP domain. In other words, try
"MYNAME@xxxxxxx" and try just "MYNAME" without the "@ISP.COM". Regardless of
how you do it outside the router, before you had the router, try it both
ways anyway.
Even though you put the PPPoE info in, make sure that there's not another
screen in the setup where you need to indicate that you log on with PPPoE.
If you're still having the problem, and if you haven't already done so,
disconnect the router and try connecting without it, just to make sure the
ISP isn't the one that's down.
On another note, and one I can help with, the ISP may be binding your
connection to your computer's NIC MAC address. I don't know how to fix
that... BUT, the instructions for your router is saying to clone the MAC
address. Check to see if you any options in the settings indicating to clone
your MAC address. If you do, and its this binding that's causing the
problem, this should fix it.
Also... check to make sure Windows XP built-in firewall (assuming you're
using XP) is off.
One more thing... if you haven't done so already, go onto the Belkin site
and see if there's a FIRMWARE upgrade. Most likely there is, and upgrading
it might fix some issues your router might have with specific modems and/or
ISPs.
When responding... let me know who your ISP is.
Let us know what happens.
---Troth
----- Original Message -----
From: Redoutback Redoutback
To: pctechtalk@xxxxxxxxxxxxx
Sent: Monday, August 18, 2003 11:27 AM
Subject: -=PCTechTalk=- Re: Belkin 4 port DSL router
On Mon, 18 Aug 2003 08:50:31 -0400 "~OoO~" <SirTroth@xxxxxxxxxxxxxx>
writes:
> You should be looking in the Belkin's setup screen for an option
> regarding PPPoE. I think to access your settings, you should be
> typing in http://192.168.1.1 in a browser window. Once in, look at
> the settings, and try to find PPPoE settings. Then, make sure the
> correct name/pass is in there. I know this sounds all obvious, and
> you probably already tried this. But, just re-emphasizing before
> going any further.
> Also, make sure you power down both the router, modem and computer.
> Then, just power up the modem and router. Wait awhile, and after all
> the lights on the modem and router seem to have settled, THEN
> restart the computer.
>
> Make sure, also, that nothing got screwed up in the process of
> trying to get all this to work. See if you can still get a
> connection WITHOUT the router.
>
> ---Troth
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Troth,
Thanks for your response.
I tried once more, following your suggestion of shutting down the puter
'til all Modem and Router lights were up to speed.
I got the same results I had gotten previously when I try to connect to
my DSL. IE, I get the popup box which says, "CONNECTING THRU WAN MINIPORT
PPPOE" - THEN - another popup which says, "OPENING PORT" Error 678.
The remote computer is not responding..
This is frustrating.
Red
PS - I did disable both my Norton personal firewall and the Win XP
firewall before I tried the installation.
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