On 29/11/2010 1:23 p.m., Re-Na Hanson wrote: > */*A friend of mine has a computer problem<listed below>. Can anyone > help her out? > I sent her this link but she said when she tried it, it was grayed out > and she could not do that step in the instructions: * /*See if this works: > http://www.technipages.com/outlook-xp2003-error-this-operation-has-been-canceled-due-to-restrictions-in-effect-on-this-computer-please-contact-your-system-administrator.html*//**//* > > */***********************************************************************************************/* > */She wrote: I have Windows 7 and use Microsoft Office Outlook 2003. So > less than a wk ago, when I would click on a link in an email I started > getting this message./* > */"This operation has been canceled due to restrictions in effect on > this computer. Please contact your system administrator."/* > */One Brother recommended I download both MALWAREBYTES and > SUPERANTISPYWARE, which I did and ran them both. They did find some > things that needed to be quarantined, but it didn't stop this message. I > also tried to do a restore point to a cpl of days b/4 this started, > but for some reason that couldn't happen, but I prob did something worng, > because I have never done it b/4. Is anyone familiar with this message > and how to remove these "restrictions"??/* These restrictions could be a range of things. If we knew more about the system it might help form a conclusion. From the look of things it is likely infected with one nasty or another. To start with why not get 'spywareblaster'? It's passive and effective, turning off known malware. After that it should be easier to remove known rogue software. Simply deleting it should work if you can't uninstall it. As for the restrictions on the system, it might be helpful to the members to know what is restricted. Any system with this on it is likely intended for limited use (some OS features disabled). The more we learn about it, the more likely the list can provide better advice. More info here: http://en.wikipedia.org/wiki/Superantispyware -- Regards, John Durham Fax/Phone 64 4 5286786 PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Inventor of multi-spectral fibreoptics. Return (my novel) at http://stores.lulu.com/store.php?fAcctID=1382737 Good advice is like good paint- it only works if applied. Quote: What I cannot create, I do not understand. (Richard Feynman)