Hi Rena: I am using IE9 browser I had to copy and paste into the browser the instructions are there when you try to click a link in an email in Microsoft Outlook XP or Microsoft Outlook 2003, you get the following error: This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator. Instead you may want to try to simply set Internet Explorer as the default web browser. 1. In Internet Explorer, click Tools > Internet Options. 2. Click the Programs tab. 3. Click the Make Default button. 4. Click OK. Now see if you can click the links in email. You may have to restart Outlook or Internet Explorer for this to work. -----Original Message----- From: pchelpers-bounce@xxxxxxxxxxxxx [mailto:pchelpers-bounce@xxxxxxxxxxxxx] On Behalf Of Re-Na Hanson Sent: Sunday, November 28, 2010 7:23 PM To: PCHelpers Subject: [pchelpers] error message */*A friend of mine has a computer problem <listed below>. Can anyone help her out? I sent her this link but she said when she tried it, it was grayed out and she could not do that step in the instructions: * /*See if this works: http://www.technipages.com/outlook-xp2003-error-this-operation-has-been-canc eled-due-to-restrictions-in-effect-on-this-computer-please-contact-your-syst em-administrator.html*//**//* */************************************************************************** *********************/* */She wrote: I have Windows 7 and use Microsoft Office Outlook 2003. So less than a wk ago, when I would click on a link in an email I started getting this message./* */"This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."/* */One Brother recommended I download both MALWAREBYTES and SUPERANTISPYWARE, which I did and ran them both. They did find some things that needed to be quarantined, but it didn't stop this message. I also tried to do a restore point to a cpl of days b/4 this started, butfor some reason that couldn't happen, but I prob did something worng, because I have never done it b/4. Is anyone familiar with this message and how to remove these "restrictions"??/* *//* */ /* *//*