RE: Oracle Performance on VMWare
- From: "Matthew Zito" <mzito@xxxxxxxxxxx>
- To: <Brandon.Allen@xxxxxxxxxxx>, "M Rafiq" <rafiq9857@xxxxxxxxxxx>, "oracle list" <oracle-l@xxxxxxxxxxxxx>
- Date: Fri, 2 Jan 2009 15:53:40 -0500
That's been our experience as well - certainly more than 90% of the
time, they have no idea it's on a VMWare box anyway, and we've never
been told to reproduce an error on a physical machine first (and a lot
of our SRs have to do with low-level things like CRS, ASM, etc.)
Thanks,
Matt
________________________________
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Allen, Brandon
Sent: Friday, January 02, 2009 3:41 PM
To: M Rafiq; oracle list
Subject: RE: Oracle Performance on VMWare
That's only a requirement if it's a new bug that isn't already known to
exist with Oracle on the native OS directly. I think (my opinion here)
Oracle support is reasonable enough to work with their customers on this
and will probably meet you half way - they will search their knowledge
base and do some preliminary investigation and only if they get to the
point that they think it's an issue solely with VMWare or Oracle on
VMWare specifically, then at that point they will require you to
reproduce on a non-VMWare platform before they troubleshoot further. I
think that's a fair approach. So far for me, the fact that I'm running
on VMWare hasn't even come up in the conversations with Oracle Support
(and I've had a few). Once it does, I may change my tune.
From: M Rafiq [mailto:rafiq9857@xxxxxxxxxxx]
Has Oracle changed their requirement to reproduce any bug or production
issue on a physical server installation of Oracle if it happened on
Oracle installed on vmware?
________________________________
Privileged/Confidential Information may be contained in this message or
attachments hereto. Please advise immediately if you or your employer do
not consent to Internet email for messages of this kind. Opinions,
conclusions and other information in this message that do not relate to
the official business of this company shall be understood as neither
given nor endorsed by it.
Other related posts:
