RE: Oracle Performance on VMWare

  • From: "Allen, Brandon" <Brandon.Allen@xxxxxxxxxxx>
  • To: M Rafiq <rafiq9857@xxxxxxxxxxx>, oracle list <oracle-l@xxxxxxxxxxxxx>
  • Date: Fri, 2 Jan 2009 13:41:10 -0700

That's only a requirement if it's a new bug that isn't already known to exist 
with Oracle on the native OS directly.  I think (my opinion here) Oracle 
support is reasonable enough to work with their customers on this and will 
probably meet you half way - they will search their knowledge base and do some 
preliminary investigation and only if they get to the point that they think 
it's an issue solely with VMWare or Oracle on VMWare specifically, then at that 
point they will require you to reproduce on a non-VMWare platform before they 
troubleshoot further.  I think that's a fair approach.  So far for me, the fact 
that I'm running on VMWare hasn't even come up in the conversations with Oracle 
Support (and I've had a few).  Once it does, I may change my tune.

From: M Rafiq [mailto:rafiq9857@xxxxxxxxxxx]


Has Oracle changed their requirement to reproduce any bug or production issue 
on a physical server installation of Oracle if it happened on Oracle installed 
on vmware?



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