I'm attempting to access MOS this morning and I get logged on, eventually, but all I see is a note that says "MOS unavailable, read Site Alerts on the Dashboard page". Ok, I can live with that. Unfortunately, there is no Site Alerts section on my dashboard, and not only that, I can't add one either. Does anyone else have this/these problems? I've got an outstanding SR that I need to access the latest updates from Oracle on, and I can't. Ta. Cheers, Norm. -- Norman Dunbar Dunbar IT Consultants Ltd Registered address: Thorpe House 61 Richardshaw Lane Pudsey West Yorkshire United Kingdom LS28 7EL Company Number: 05132767 -- //www.freelists.org/webpage/oracle-l