Don, Just logged an SR against the Oracle Enterprise RDBMS product via the HTML interface (Safari 4 on Mac OSX, FWIW). Some of the search dropdowns for selecting product misbehaved a bit, but I persevered. Only other annoyance was a compete failure of "save as draft," which required me to re-enter everything from scratch (cue excessive grumpiness). File upload worked fine. Yong, I recently had an experience where the result sets returned in the SR query interface did not include the SRs I needed to find. I was able to get around the problem by making the search more selective, but the Flash interface actually presented a larger result set for the broader search, and I was able to find the result without additional filtering. A very minor point, of course. Except when you're on 4 hours' sleep and trying to deliver a solution to a warroom full of expectant business users. ;-) Regards, John P. On Sat, Nov 27, 2010 at 10:05 AM, Don Seiler <don@xxxxxxxxx> wrote: > Everytime that I've tried, I've only ever been able to create an SR for RED > HAT LINUX SERVER INSTALL or some such category, which is something I've > never wanted to do. > > Let me know what you find. > > Don. > > > On Sat, Nov 27, 2010 at 11:58 AM, John Piwowar <jpiwowar@xxxxxxxxx> wrote: > >> I'm pretty sure that I've created SRs from the HTML interface. I'm going >> to have an opportunity to verify that this afternoon. :-P >> >> SR search, etc. is pretty wonky in HTML mode, but other than that I think >> the only thing I've found that MOS Flash can do that HTML mode can't is turn >> my laptop into a space heater. >> >> Regards, >> >> John P. >> >> On Sat, Nov 27, 2010 at 9:19 AM, Don Seiler <don@xxxxxxxxx> wrote: >> >>> Last try I couldn't create new SRs from html mode. Otherwise I use >>> html mode exclusively. >>> >>> Don. >>> >>> On 11/27/10, Yong Huang <yong321@xxxxxxxxx> wrote: >>> > Other than the short session timeout (1 hour) when using HTML MOS >>> > (supporthtml.oracle.com), I can't think of anything negative about it >>> > compared to Flash MOS (support.oracle.com). Any opinion? >>> > >>> > Yong Huang >>> > >>> > >>> > >>> > -- >>> > //www.freelists.org/webpage/oracle-l >>> > >>> > >>> > >>> >>> -- >>> Sent from my mobile device >>> >>> Don Seiler >>> http://www.seiler.us >>> -- >>> //www.freelists.org/webpage/oracle-l >>> >>> >>> >> > > > -- > Don Seiler > http://www.seiler.us >