Re: Anything Flash MOS can do HTML MOS cannot?
- From: John Piwowar <jpiwowar@xxxxxxxxx>
- To: Don Seiler <don@xxxxxxxxx>
- Date: Sat, 27 Nov 2010 15:22:08 -0800
Don,
Just logged an SR against the Oracle Enterprise RDBMS product via the HTML
interface (Safari 4 on Mac OSX, FWIW). Some of the search dropdowns for
selecting product misbehaved a bit, but I persevered. Only other annoyance
was a compete failure of "save as draft," which required me to re-enter
everything from scratch (cue excessive grumpiness). File upload worked
fine.
Yong,
I recently had an experience where the result sets returned in the SR query
interface did not include the SRs I needed to find. I was able to get
around the problem by making the search more selective, but the Flash
interface actually presented a larger result set for the broader search, and
I was able to find the result without additional filtering.
A very minor point, of course. Except when you're on 4 hours' sleep and
trying to deliver a solution to a warroom full of expectant business users.
;-)
Regards,
John P.
On Sat, Nov 27, 2010 at 10:05 AM, Don Seiler <don@xxxxxxxxx> wrote:
> Everytime that I've tried, I've only ever been able to create an SR for RED
> HAT LINUX SERVER INSTALL or some such category, which is something I've
> never wanted to do.
>
> Let me know what you find.
>
> Don.
>
>
> On Sat, Nov 27, 2010 at 11:58 AM, John Piwowar <jpiwowar@xxxxxxxxx> wrote:
>
>> I'm pretty sure that I've created SRs from the HTML interface. I'm going
>> to have an opportunity to verify that this afternoon. :-P
>>
>> SR search, etc. is pretty wonky in HTML mode, but other than that I think
>> the only thing I've found that MOS Flash can do that HTML mode can't is turn
>> my laptop into a space heater.
>>
>> Regards,
>>
>> John P.
>>
>> On Sat, Nov 27, 2010 at 9:19 AM, Don Seiler <don@xxxxxxxxx> wrote:
>>
>>> Last try I couldn't create new SRs from html mode. Otherwise I use
>>> html mode exclusively.
>>>
>>> Don.
>>>
>>> On 11/27/10, Yong Huang <yong321@xxxxxxxxx> wrote:
>>> > Other than the short session timeout (1 hour) when using HTML MOS
>>> > (supporthtml.oracle.com), I can't think of anything negative about it
>>> > compared to Flash MOS (support.oracle.com). Any opinion?
>>> >
>>> > Yong Huang
>>> >
>>> >
>>> >
>>> > --
>>> > //www.freelists.org/webpage/oracle-l
>>> >
>>> >
>>> >
>>>
>>> --
>>> Sent from my mobile device
>>>
>>> Don Seiler
>>> http://www.seiler.us
>>> --
>>> //www.freelists.org/webpage/oracle-l
>>>
>>>
>>>
>>
>
>
> --
> Don Seiler
> http://www.seiler.us
>
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