Question regarding the use of Instant Messaging applications like Microsoft Live Communicator. Do you allow IM within your organization (internal) and if so, how are you addressing any "public record" issues? For example, do you capture IM traffic and back it up? Or is it treated more like a phone conversation? Thanks in advance. Craig _______________ Craig Cole IT Division Manager City of Salem 295 Church Street SE, Suite 210 ccole@xxxxxxxxxxxxxxx 503-588-6342