Hi Craig, We are using a jabber based protocol for instant messaging, the server is Openfire and for the Client we are using Spark. We currently are not archiving chat logs, however there is a plugin that does allow for it. It was a snap to setup, client to server is encrypted, and will authenticate against the active directory (using LDAP.) -=-=-=-=-=-=-=-=-=-=-=-=-=-=- Ken Clever IT Program Supervisor Josephine County Information Technology (541) 474-5232 Fax: (541) 474-5324 “Nothing else so inspires and heartens people as words of appreciation. You and I may soon forget the words of encouragement and appreciation that we utter now, but the person to whom we have spoken them may treasure them and repeat them to themselves over a lifetime.” –Dale Carnegie >>> "Craig Cole" <ccole@xxxxxxxxxxxxxxx> 1/12/2010 3:21 PM >>> Question regarding the use of Instant Messaging applications like Microsoft Live Communicator. Do you allow IM within your organization (internal) and if so, how are you addressing any "public record" issues? For example, do you capture IM traffic and back it up? Or is it treated more like a phone conversation? Thanks in advance. Craig _______________ Craig Cole IT Division Manager City of Salem 295 Church Street SE, Suite 210 ccole@xxxxxxxxxxxxxxx 503-588-6342 ----------------------------------------------------------------------------- Posted to the Oregon Association of Government I.T. Management List (OAGITM) OAGITM ListServ homepage: //www.freelists.org/list/oagitm To post to the list, send email to: oagitm@xxxxxxxxxxxxx To unsubscribe, send email to oagitm-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject To view list archives, visit: //www.freelists.org/archive/oagitm For general ListServ help, visit: //www.freelists.org/help -----------------------------------------------------------------------------