I tried downloading and installing their printer driver in case there was a newer one; this made no difference so I have sent off a question to Canon to see if they can help as their FAQ did not address the problem!! So I shall see what happens!! Paul On Nov 2, 2006, at 12:57 PM, Paul Thomas wrote: > Yes, Tee, that's what I do but all the 4 icons show the cartridges to > be full when I know they are not!!! > > Paul > > On Nov 2, 2006, at 9:34 AM, Tee Cashmore wrote: > >> >> On 2-Nov-06, at 8:34 AM, Leith Peterson wrote: >> >>> Paul, I didn't realize there was such a thing as the printer >>> utility until you posted this question to the list. It appears my >>> Canon Pixma MP 510 is supposed to have such a utility. Even though >>> the MP 510 is listed on the printer list, I can't get it to show >>> the maintenance options for cleaning, checking the ink tank, etc. >>> I've looked at all the Canon FAQ's and troubleshooting guides and >>> it would >>> appear this was supposed to have been installed with the easy >>> install, but it wasn't. I've sent an email off to Canon about >>> this, to see if I have to do a custom install of the MP drivers. I >>> will get an answer as my printer is still under warranty. >>> >>> However, even if your printer is not under warranty, there is a lot >>> of help available on the Canon website for the different brands of >>> printers, including the older models. If you go to: >>> >>> www.canon.ca/consumer products/ >>> >>> then scroll down the archive list for the name of your printer, >>> there is quite a bit of information there. >>> >>> If I learn anything that might be useful to you, I'll let you know. >>> >>> Leith >> >> Printer utility is found under "HD-Applications-Utilities-Printer >> Utility". One then clicks on the printer listed and chooses the >> utility icon (crossed tools) & a second menu pops up. There will be a >> drop down list of actions. >> Same process for any printer. >> TTFN, TeeC >> ----------------------------------------------------------- >> For information about MUGLO: http://www.freewebs.com/muglo >> ----------------------------------------------------------- >> > > ----------------------------------------------------------- > For information about MUGLO: http://www.freewebs.com/muglo > ----------------------------------------------------------- > ----------------------------------------------------------- For information about MUGLO: http://www.freewebs.com/muglo -----------------------------------------------------------