=============================== You are correct ... and if you take this problem to a Windows group or perhaps there's a Cloudmark support group, then you will probably come across someone who has had this same problem and can help you. Obviously no one in this group has seen this particular problem .... it seems we have no Cloudmark users here. Sorry. =============================== Which is why I left Cloudmark completely out of my original question. I'm like the owner of a fancy Corvette who can't get a Sears socket wrench to work while fixing the car. I have come to a "Sears" group, hoping that the fact I was using the socket wrench on a Vette didn't mean I needed to find a Vette user group, or even worse, a Vette/Socket Wrench group or even a Vette/Sears Socket Wrench group. The input from this group has been very helpful and I totally thank everyone and apologize if I have upset/offended/annoyed anyone. I am not "on" any Windows groups and have not encountered any Cloudmark groups. My (probably wrong) habit is NOT to find a group and post, but to find a group and lurk a couple months, then, after assimilating more of the group culture and style, to post. I posted here because it related to Outlook and because I was a long member of and knew/trusted this group .. and because it is an OUTLOOK question. For me, it is just a few more email and since I already get 1000+ per day and delete many without even opening (much as I throw away much postal mail without opening) a few more email here or there doesn't impact/bother me. Again, I'm sorry if it has upset/offended/annoyed anyone else. James S. Huggins http://www.JamesSHuggins.com * http://www.MyEphemerae.com * http://www.EclecticPower.com 281 488 0552 mailto://JHuggins@xxxxxxxxxxxxxxxxx * (map) http://bit.ly/cCrCAl ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************