Michael. Read my Word Troubleshooting page here...I think it will solve your problem. http://personal-computer-tutor.com/NNTWord.htm Linda F. Johnson Linda's Computer Stop http://personal-computer-tutor.com All outgoing mail checked by Norton AV. If you received a "bug" that looked like it came from me, it did NOT! -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of MMaunsell@xxxxxxx Sent: Saturday, April 22, 2006 4:54 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Word 2002 I have a problem with crashing. Having opened Word, when I try to open a file it crashes. The first few times I got a response from MS to the query that it might be that I needed updates. I have done that and also have tried repairing and uninstalling/reinstalling both Word and the whole of MS office (XP Professional). The problem persists. Any ideas? Michael ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************