[mso] Weird Word
- From: "Glenda Wells" <gwells@xxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Fri, 27 May 2005 08:53:53 -0400
Yesterday a co-worker came to me in a complete panic. A document she was
working on in Word 2002 would not save. The error said there was not
enough disk space. We often have that problem on our Windows network
but this time it turned out we had plenty of room. We attempted to save
it to the local disk which had 27 gb free. We attempted to save it to a
removable drive of 1 gb. Task Manager showed her system was 100% used.
I opened a new blank document and tried to copy/paste the offending
document to it but that didn't work. Ditto Notepad, and Wordpad. The
paste operation would not happen. However, I was able to give the new
doc a name and save it alright. Before saving, the title of the new Word
doc said Document 45. My co-worker said she had only been working on
that particular document and had opened Word only 3 times that day. I
went to another computer and was able to open a read only copy of the
document and save it to that local drive. I noticed there were 33 tmp
files with a tilde in the title. The time stamp and size of these tmp
files indicated they were the result of frequent saves through the
course of the day, although the last 8 or 9 all had the exact file size
and none of the changes during the past hour or so had been saved. I
was able to open those and saved the most recent one to the other local
drive as well as to the newtork drive.
Back at her machine, Dell Laptop, Windows XP Pro, 256 kb RAM, I force
closed all of her user processes, including McAfee anti-virus, the
Office Toolbar, Outlook and Word. Then I re-opened a new Word (Document
1) and recovery was able to restore the entire document without any
loss...thank goodness. I saved this both locally and on the network.=20
The document is 189 pages and is a template of mostly tables with the
"click here" block for entering custom text. The template is in use by
several people in the department creating other documents and is widely
used at other schools.
Any thoughts as to what might have gone wrong and/or what we might do to
prevent it? These documents ultimately will be our policies and
procedures manuals.
/glenda
*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, send an email to
mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in
the subject line.
Or, visit the group's homepage and use the dropdown menu. This will also allow
you to change your email settings to digest or vacation (no mail).
//www.freelists.org/webpage/mso
To be able to use the files section for sharing files with the group, send a
request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with
instructions. Once you are a member of the files group, you can go here to
upload/download files:
http://www.smartgroups.com/vault/msofiles
*************************************************************
Other related posts:
