[mso] Re: Prompt to save changes to Normal.dotm

  • From: Abed <azantout2001@xxxxxxxxx>
  • To: mso@xxxxxxxxxxxxx
  • Date: Sun, 31 Jan 2010 18:11:05 -0800 (PST)

David,
The only thing I can think of is that when you open Word, Word is not starting 
with blank document but rather with its template.
Perhaps a Save As and selecting the file type as .docx will help.
Best Regards,

Abed

--- On Sun, 1/31/10, David Grugeon <david@xxxxxxxxxxxxxx> wrote:

From: David Grugeon <david@xxxxxxxxxxxxxx>
Subject: [mso] Prompt to save changes to Normal.dotm
To: mso@xxxxxxxxxxxxx
Date: Sunday, January 31, 2010, 7:35 PM

I am getting a prompt to save changes to Normal.dotm even when I just open
word and close it.  Every time I close Word I get the prompt.
 

I have deleted or renamed all startup templates and disabled addins in trust
center.

 

If I start using /a it is OK.

 

I do not know where else to look for the rouge program which is, presumably,
altering a toolbar or something each time I start.

 

The only clue is that there was a tab â??Add-Insâ?? with an item on it called, I
think, something Toolbar, which was always unclickable.  This has now
disappeared, not sure why.

 

MS Office diagnostics says no problems. 

 

Best Regards

 

David Grugeon

Grugeon Consulting

(07) 3263 7786



      
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