[mac4theblind] Re: Trouble with iTunes
- From: Tracy Duffy <tracyduffy@xxxxxxxxx>
- To: mac4theblind@xxxxxxxxxxxxx
- Date: Sun, 21 Aug 2011 20:58:32 -0400
Thank you. The one thing I had not done was to get everything out of the app
switcher. I probably won't be able to try this until tomorrow evening, but I
will let you know what result I get. Much appreciated.
Blessed are the flexible, for they shall not get bent out of shape.
tracyduffy@xxxxxxxxx
On Aug 21, 2011, at 5:28 PM, Bubba wrote:
> HI, do this if you have not did it already. First reboot your Mac I assume
> if not your PC. Then open up your app switcher on the device and remove all
> apps from the switcher. Then reboot the device. After both the Mac/PC and
> device is up and running open up iTunes and then hook your device to the
> Mac/PC and then go to it in the source combo box. Then tab down to a set of
> radio buttons and select the one that says apps. Then tab to the app tab and
> check the box that says sync apps and make sure it is check. Then tab to the
> apps and find the one you want to sync and check them. Then tab on and you
> should come across a box that says sync all new apps I recommend checking
> this it is not mandatory but it makes the process easier later on. Then tab
> on to apply or sync. Then when you hear the sound that says the sync is
> finish you can unplug the device and then check your home pages. You will
> have atlas 2 home pages and might have more and it could go on any of them.
> If this does not work let me know and we will try something else. HTH
>
>
> Bubba
> bubbathegeek@xxxxxxxxx
>
> -----Original Message-----
> From: mac4theblind-bounce@xxxxxxxxxxxxx
> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of Tracy Duffy
> Sent: Sunday, August 21, 2011 4:34 PM
> To: mac4theblind@xxxxxxxxxxxxx
> Subject: [mac4theblind] Re: Trouble with itunes
>
> Thanks. You may be right. Much appreciated.
>
> Blessed are the flexible, for they shall not get bent out of shape.
> tracyduffy@xxxxxxxxx
>
>
>
>
> On Aug 21, 2011, at 4:31 PM, John Panarese wrote:
>
>> Hi Tracy,
>> OK, to me, this sounds like a problem with the phone itself. If you
> can't download any apps directly onto the phone and you have nothing on it,
> I think there is a hardware problem. This might be worth a call to Apple
> support or a trip to the Apple Store. I don't know if resetting the phone
> to factory defaults would help, but that might be something to consider.
>>
>>
>> Take Care
>>
>> John D. Panarese
>> Director
>> Mac for the Blind
>> john@xxxxxxxxxxxxxxxxxx
>> http://www.macfortheblind.com
>>
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND
>> SUPPORT
>>
>>
>>
>>
>> On Aug 21, 2011, at 4:21 PM, Tracy Duffy wrote:
>>
>>> I would agree with that, except that I only have 3 other small apps on
> the phone, aside from the original stuff that it comes with. I have no music
> or books or anything and I've never been able to get apps to sync. So,
> something is wrong some place. Derned if I know what, nor how to fix it.
>>>
>>> Blessed are the flexible, for they shall not get bent out of shape.
>>> tracyduffy@xxxxxxxxx
>>>
>>>
>>>
>>>
>>> On Aug 21, 2011, at 4:09 PM, John Panarese wrote:
>>>
>>>> Hi Tracy,
>>>> OK, then you might not have enough room to copy the file onto the
> phone. That could be your issue. I can't sync the latest version of
> Navigon onto my phone because I don't have the room to do so. You might
> want to delete some items off of the phone that you don't need. There is a
> place in the iPhone scroll area when it is connected where you can see what
> constitutes or makes up the total space on your phone.
>>>>
>>>> Take Care
>>>>
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> john@xxxxxxxxxxxxxxxxxx
>>>> http://www.macfortheblind.com
>>>>
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND
>>>> SUPPORT
>>>>
>>>> On Aug 21, 2011, at 4:06 PM, Tracy Duffy wrote:
>>>>
>>>>> I tried that, but its too big to download directly to the phone, unless
> I can get on a wifi connection. I don't have the password to a wifi
> connection, so I went back to trying to get it to sync in itunes. I've tried
> mannual sync and automatic sync. Neither one is working.
>>>>>
>>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>>> tracyduffy@xxxxxxxxx
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Aug 21, 2011, at 3:29 PM, John Panarese wrote:
>>>>>
>>>>>> Hi Tracy,
>>>>>> Have you tried buying it using the phone itself in the App store. I
> don't know why it would not be syncing over. You didn't check the manual
> sync checkbox or anything like that in iTunes?
>>>>>>
>>>>>> Take Care
>>>>>>
>>>>>> John D. Panarese
>>>>>> Director
>>>>>> Mac for the Blind
>>>>>> john@xxxxxxxxxxxxxxxxxx
>>>>>> http://www.macfortheblind.com
>>>>>>
>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING
>>>>>> AND SUPPORT
>>>>>>
>>>>>> On Aug 21, 2011, at 3:08 PM, Tracy Duffy wrote:
>>>>>>
>>>>>>> I don't know what to do. I purchased Prizmo and cannot get it to load
> to my iphone from itunes. It shows up in the list of apps on itunes and in
> the list that is supposedly on the phone, but it's not there! I tried to
> call Apple to get some advice and got a big run around and was eventually
> told I'd have to pay $29 for assistance. I hung up before anyone answered
> that call. Is it possible to uninstall and reinstall itunes on my Mac? Would
> that help? Would I be able to get Prizmo then? Any thoughts or advice?
>>>>>>>
>>>>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>>>>> tracyduffy@xxxxxxxxx
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
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