[mac4theblind] Re: Trouble with iTunes
- From: "Bubba" <bubbathegeek@xxxxxxxxx>
- To: <mac4theblind@xxxxxxxxxxxxx>
- Date: Sun, 21 Aug 2011 17:28:32 -0400
HI, do this if you have not did it already. First reboot your Mac I assume
if not your PC. Then open up your app switcher on the device and remove all
apps from the switcher. Then reboot the device. After both the Mac/PC and
device is up and running open up iTunes and then hook your device to the
Mac/PC and then go to it in the source combo box. Then tab down to a set of
radio buttons and select the one that says apps. Then tab to the app tab and
check the box that says sync apps and make sure it is check. Then tab to the
apps and find the one you want to sync and check them. Then tab on and you
should come across a box that says sync all new apps I recommend checking
this it is not mandatory but it makes the process easier later on. Then tab
on to apply or sync. Then when you hear the sound that says the sync is
finish you can unplug the device and then check your home pages. You will
have atlas 2 home pages and might have more and it could go on any of them.
If this does not work let me know and we will try something else. HTH
Bubba
bubbathegeek@xxxxxxxxx
-----Original Message-----
From: mac4theblind-bounce@xxxxxxxxxxxxx
[mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of Tracy Duffy
Sent: Sunday, August 21, 2011 4:34 PM
To: mac4theblind@xxxxxxxxxxxxx
Subject: [mac4theblind] Re: Trouble with itunes
Thanks. You may be right. Much appreciated.
Blessed are the flexible, for they shall not get bent out of shape.
tracyduffy@xxxxxxxxx
On Aug 21, 2011, at 4:31 PM, John Panarese wrote:
> Hi Tracy,
> OK, to me, this sounds like a problem with the phone itself. If you
can't download any apps directly onto the phone and you have nothing on it,
I think there is a hardware problem. This might be worth a call to Apple
support or a trip to the Apple Store. I don't know if resetting the phone
to factory defaults would help, but that might be something to consider.
>
>
> Take Care
>
> John D. Panarese
> Director
> Mac for the Blind
> john@xxxxxxxxxxxxxxxxxx
> http://www.macfortheblind.com
>
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND
> SUPPORT
>
>
>
>
> On Aug 21, 2011, at 4:21 PM, Tracy Duffy wrote:
>
>> I would agree with that, except that I only have 3 other small apps on
the phone, aside from the original stuff that it comes with. I have no music
or books or anything and I've never been able to get apps to sync. So,
something is wrong some place. Derned if I know what, nor how to fix it.
>>
>> Blessed are the flexible, for they shall not get bent out of shape.
>> tracyduffy@xxxxxxxxx
>>
>>
>>
>>
>> On Aug 21, 2011, at 4:09 PM, John Panarese wrote:
>>
>>> Hi Tracy,
>>> OK, then you might not have enough room to copy the file onto the
phone. That could be your issue. I can't sync the latest version of
Navigon onto my phone because I don't have the room to do so. You might
want to delete some items off of the phone that you don't need. There is a
place in the iPhone scroll area when it is connected where you can see what
constitutes or makes up the total space on your phone.
>>>
>>> Take Care
>>>
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> john@xxxxxxxxxxxxxxxxxx
>>> http://www.macfortheblind.com
>>>
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND
>>> SUPPORT
>>>
>>> On Aug 21, 2011, at 4:06 PM, Tracy Duffy wrote:
>>>
>>>> I tried that, but its too big to download directly to the phone, unless
I can get on a wifi connection. I don't have the password to a wifi
connection, so I went back to trying to get it to sync in itunes. I've tried
mannual sync and automatic sync. Neither one is working.
>>>>
>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>> tracyduffy@xxxxxxxxx
>>>>
>>>>
>>>>
>>>>
>>>> On Aug 21, 2011, at 3:29 PM, John Panarese wrote:
>>>>
>>>>> Hi Tracy,
>>>>> Have you tried buying it using the phone itself in the App store. I
don't know why it would not be syncing over. You didn't check the manual
sync checkbox or anything like that in iTunes?
>>>>>
>>>>> Take Care
>>>>>
>>>>> John D. Panarese
>>>>> Director
>>>>> Mac for the Blind
>>>>> john@xxxxxxxxxxxxxxxxxx
>>>>> http://www.macfortheblind.com
>>>>>
>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING
>>>>> AND SUPPORT
>>>>>
>>>>> On Aug 21, 2011, at 3:08 PM, Tracy Duffy wrote:
>>>>>
>>>>>> I don't know what to do. I purchased Prizmo and cannot get it to load
to my iphone from itunes. It shows up in the list of apps on itunes and in
the list that is supposedly on the phone, but it's not there! I tried to
call Apple to get some advice and got a big run around and was eventually
told I'd have to pay $29 for assistance. I hung up before anyone answered
that call. Is it possible to uninstall and reinstall itunes on my Mac? Would
that help? Would I be able to get Prizmo then? Any thoughts or advice?
>>>>>>
>>>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>>>> tracyduffy@xxxxxxxxx
>>>>>>
>>>>>>
>>>>>>
>>>>>>
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