Re: question about my friend's computer
- From: "Vy Pham" <thaovyngu@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 19 Jul 2005 21:47:32 -0400
Hi Rodan,
my friend is currently using windows xp on a labtop. He said, whenever he tried
to open any programs, such as Word, internet explorer, kurzweil ect. For a
while, his computer would display some kinds of error messages, and he did not
tell me what kind of messages he got. He had tried to defrag his computer, but
it didn't help. I'd showed him to go on to the jfwlite and download the
regscrub, still no luck. He is using the nod 32 antivirus program.
Anything else that he should try? Please?
Thanks.
----- Original Message -----
From: INTRACOM
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, July 19, 2005 9:08 PM
Subject: Re: question about my friend's computer
Hi Vy! Are you talking about Window XP or any Windows vertions?
Thank you for your response.
Be sure to include all previous correspondence pertaining to this matter
when replying to this message so that I might better
assist you.
Best regards,
Roden
Technical Support Assistant
INTRACOM, INC
Phone support: +632719-0324
Mobile support: +63927541-9838
E-mail Support:
infocom@xxxxxxxxxxxx
----- Original Message -----
From: Vy Pham
To: jfw@xxxxxxxxxxxxx
Sent: Sunday, July 17, 2005 4:26 PM
Subject: Re: question about my friend's computer
Um, question! Where could he find the computer management enable for him to
find disk defragmenter? I did tell him to defrag his machine by going to the
administrative tools in programs . He told me there was nothing called
administrative tools on his computer. I'd then asked him to go in to the
control panel to find disk defragmenter, or computer management, but nothing
had came up. Any ideas of where else he should go next to find the disk
defragmenter to defrag his computer? Please?
I also advised him to go and purchase the nod 32, and he did that. Also, he
just recently downloaded regscrub xp from the jfwlite website. That what we've
done so far. Any other suggestions will be greatly appreciated.
Vy
----- Original Message -----
From: John O. Carvalho
To: jfw@xxxxxxxxxxxxx
Sent: Sunday, July 17, 2005 5:12 PM
Subject: Re: question about my friend's computer
Hey vy,
Do you know the last time he either did a disc clean up & or a defrag?
Some times that helps out.
Once I get your answer I'll think of something else to try.
John Carvalho
----- Original Message -----
From: Vy Pham
To: blindtech@xxxxxxxxxxxxxxx ; blcomclub@xxxxxxxxxxxxxxx ;
jfw@xxxxxxxxxxxxx
Sent: Sunday, July 17, 2005 10:43 AM
Subject: question about my friend's computer
Hi,
I have a friend, whose computer just recently acting really weird. He
got a bunch of error messages, when he tried to connect to internet explorer.
JAWS did not anounce what type of errors messages it got, only thing it said
was send don't send buttons. Any suggestions on how he could fix this problem,
please?
He also has some documents that need to be copied from his e-mail to
Word, but the computer just wouldn't do it. Any help would be very much
appreciated.
Thanks everyone.
Vy
__________ NOD32 1.1170 (20050715) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
__________ NOD32 1.1172 (20050718) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
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