Hi Vy! Are you talking about Window XP or any Windows vertions? Thank you for your response. Be sure to include all previous correspondence pertaining to this matter when replying to this message so that I might better assist you. Best regards, Roden Technical Support Assistant INTRACOM, INC Phone support: +632719-0324 Mobile support: +63927541-9838 E-mail Support: infocom@xxxxxxxxxxxx ----- Original Message ----- From: Vy Pham To: jfw@xxxxxxxxxxxxx Sent: Sunday, July 17, 2005 4:26 PM Subject: Re: question about my friend's computer Um, question! Where could he find the computer management enable for him to find disk defragmenter? I did tell him to defrag his machine by going to the administrative tools in programs . He told me there was nothing called administrative tools on his computer. I'd then asked him to go in to the control panel to find disk defragmenter, or computer management, but nothing had came up. Any ideas of where else he should go next to find the disk defragmenter to defrag his computer? Please? I also advised him to go and purchase the nod 32, and he did that. Also, he just recently downloaded regscrub xp from the jfwlite website. That what we've done so far. Any other suggestions will be greatly appreciated. Vy ----- Original Message ----- From: John O. Carvalho To: jfw@xxxxxxxxxxxxx Sent: Sunday, July 17, 2005 5:12 PM Subject: Re: question about my friend's computer Hey vy, Do you know the last time he either did a disc clean up & or a defrag? Some times that helps out. Once I get your answer I'll think of something else to try. John Carvalho ----- Original Message ----- From: Vy Pham To: blindtech@xxxxxxxxxxxxxxx ; blcomclub@xxxxxxxxxxxxxxx ; jfw@xxxxxxxxxxxxx Sent: Sunday, July 17, 2005 10:43 AM Subject: question about my friend's computer Hi, I have a friend, whose computer just recently acting really weird. He got a bunch of error messages, when he tried to connect to internet explorer. JAWS did not anounce what type of errors messages it got, only thing it said was send don't send buttons. Any suggestions on how he could fix this problem, please? He also has some documents that need to be copied from his e-mail to Word, but the computer just wouldn't do it. Any help would be very much appreciated. Thanks everyone. Vy __________ NOD32 1.1170 (20050715) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com