Re: jaws and new computer

Hi Adam

Thanks for your suggestions about my Jaws problem with selecting any text 
and reading what is selected.  It happens in all programs such as word, 
Eudora and we did try notepad with the same results.

The latest is that I just talked to Freedom Scientific
Technical support and they said it is a problem with the video card.  The 
card I am using is called an 6100.  They were not familiar with it but 
suggested that I download Jaws 6.  I did that and also downloaded Jaws 5.1 
(was using an earlier version) so I will try that today.

Thanks so much for everyone who sent suggestions.

Mary Kozy



At 07:08 PM 12/16/2004, you wrote:
>Hi Mary,
>Here is how I will do my troubleshooting although you haven't mentioned if
>you have a Desktop or a Laptop. Some Laptops have a built-in Keypad, some
>have an external one, and I have seen others with both, which is really
>strange.  Anyway, whether you have a Laptop or a Desktop, I will first
>assess the functionality of my keyboard using the friendly Notepad. It would
>have been better to provide the name of the word  processor you're using to
>do your text selection. In Notepad with the Jaws PC cursor on, type a few
>lines of text, then test your Home key, End key, and arrow keys wherever
>they are, keypad included and check your Num Lock switch. You can try
>anything here with one of your keyboards. Try to select a text in Notepad
>and see how Jaws reacts. Make sure you are typing in an Edit Area. Remember,
>in XP some applications including Jaws decide to sleep for a while. You can
>wake them up using Alt Tab. If  Notepad experience works, then the problem
>is between Jaws and the other word processing you're using, not the
>keyboard. If  Notepad doesn't work at all, then we have a problem between
>the keyboard.and Jaws. If Jaws is in its PC cursor mode, I would leave it
>alone because it tends to act as a talking spy. It just follows what you're
>typing and reads the edited text while navigating. The last thing I would
>mention here in order to be fair: there are situations where keyboarding
>might be interrupted or corrupted by other hidden applications internally or
>externally. Anyway, keep us posted with more details. I'm sure we'll find an
>explanation  as well as a solution.
>Best regards,
>Adam
>
>
>----- Original Message -----
>From: "Mary Kozy" <mkozy@xxxxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Thursday, December 16, 2004 4:56 PM
>Subject: Re: jaws and new computer
>
>
>Hi Marsha,and list,
>
>Thank you for the suggestions but actually I know what the key strokes are
>for selecting text.  The problem with my new computer is that when you
>press the shift key with the other keys such as end, home or down arrow, it
>does not select and Jaws will not speak the text.  It also will not speak
>if you do insert shift down arrow.  If you unload Jaws and then  use the
>shift key to select, it does select the text.  If anyone has any ideas of
>what can be wrong with this new computer and new keyboard, I would
>appreciate the help.  I tried another keyboard and got the same
>results.  The keyboard is hooked up to the PS2.  Jaws starts to speak when
>you try to select but just says like a fraction of a character.
>Thanks.
>
>Mary Kozy
>
>At 11:44 AM 12/16/2004, you wrote:
> >In order to get the jaws to say what is selected, the keystroke is insert,
> >shift and the down arrow.  If you want to say what is selected, depending
>on
> >how much text you want to select, you would use the Shift plus down arrow
>to
> >select a paragraph or ctrl shift down arrow which will also select it.
> >Verify your selection by shift insert and down arrow.  Hope this helps.
> >
> >Marsha
> >
> >----- Original Message -----
> >From: "Mary Kozy" <mkozy@xxxxxxxxxxxxx>
> >To: <jfw@xxxxxxxxxxxxx>
> >Sent: Wednesday, December 15, 2004 6:35 PM
> >Subject: jaws and new computer
> >
> >
> > > Hi list,
> > >
> > > I just got a new computer with windows XP Home edition and am using JFW
> > > 5.0.  I can't et my shift plus arrows key on the keyboard to select
> > > anything and I can't get jaws to say what is selected with control shift
> > > down arrow.  It will select if I use the shift key and the arrow keys on
> > > the number pad but still will not say what is selected with control
>shift
> > > down arrow.  Does anyone have any ideas for me?
> > >
> > > Mary Kozy
> > >
> > > --
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