Re: jaws and new computer
- From: "Adam Daou" <adam.daou@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 16 Dec 2004 20:08:48 -0500
Hi Mary,
Here is how I will do my troubleshooting although you haven't mentioned if
you have a Desktop or a Laptop. Some Laptops have a built-in Keypad, some
have an external one, and I have seen others with both, which is really
strange. Anyway, whether you have a Laptop or a Desktop, I will first
assess the functionality of my keyboard using the friendly Notepad. It would
have been better to provide the name of the word processor you're using to
do your text selection. In Notepad with the Jaws PC cursor on, type a few
lines of text, then test your Home key, End key, and arrow keys wherever
they are, keypad included and check your Num Lock switch. You can try
anything here with one of your keyboards. Try to select a text in Notepad
and see how Jaws reacts. Make sure you are typing in an Edit Area. Remember,
in XP some applications including Jaws decide to sleep for a while. You can
wake them up using Alt Tab. If Notepad experience works, then the problem
is between Jaws and the other word processing you're using, not the
keyboard. If Notepad doesn't work at all, then we have a problem between
the keyboard.and Jaws. If Jaws is in its PC cursor mode, I would leave it
alone because it tends to act as a talking spy. It just follows what you're
typing and reads the edited text while navigating. The last thing I would
mention here in order to be fair: there are situations where keyboarding
might be interrupted or corrupted by other hidden applications internally or
externally. Anyway, keep us posted with more details. I'm sure we'll find an
explanation as well as a solution.
Best regards,
Adam
----- Original Message -----
From: "Mary Kozy" <mkozy@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, December 16, 2004 4:56 PM
Subject: Re: jaws and new computer
Hi Marsha,and list,
Thank you for the suggestions but actually I know what the key strokes are
for selecting text. The problem with my new computer is that when you
press the shift key with the other keys such as end, home or down arrow, it
does not select and Jaws will not speak the text. It also will not speak
if you do insert shift down arrow. If you unload Jaws and then use the
shift key to select, it does select the text. If anyone has any ideas of
what can be wrong with this new computer and new keyboard, I would
appreciate the help. I tried another keyboard and got the same
results. The keyboard is hooked up to the PS2. Jaws starts to speak when
you try to select but just says like a fraction of a character.
Thanks.
Mary Kozy
At 11:44 AM 12/16/2004, you wrote:
>In order to get the jaws to say what is selected, the keystroke is insert,
>shift and the down arrow. If you want to say what is selected, depending
on
>how much text you want to select, you would use the Shift plus down arrow
to
>select a paragraph or ctrl shift down arrow which will also select it.
>Verify your selection by shift insert and down arrow. Hope this helps.
>
>Marsha
>
>----- Original Message -----
>From: "Mary Kozy" <mkozy@xxxxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Wednesday, December 15, 2004 6:35 PM
>Subject: jaws and new computer
>
>
> > Hi list,
> >
> > I just got a new computer with windows XP Home edition and am using JFW
> > 5.0. I can't et my shift plus arrows key on the keyboard to select
> > anything and I can't get jaws to say what is selected with control shift
> > down arrow. It will select if I use the shift key and the arrow keys on
> > the number pad but still will not say what is selected with control
shift
> > down arrow. Does anyone have any ideas for me?
> >
> > Mary Kozy
> >
> > --
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