Here's a way to load the normal.dot file that's a little less trouble: Find the file in Windows Explorer as described below. Now just hit Enter on it. Just as would happen with any Word document file, if Word's already open then normal.dot will simply load into Word. If Word isn't open at the moment, Word will launch and normal.dot will open in it. So if you've gone to the bother of locating it under Documents and Settings, you won't have to launch Word, then put up the Open screen, then type in the path and filename. Again, this will work just the same as if you'd located a Word document by looking around in Windows Explorer and clicked on its filename. Now of course, if you're sitting in Word and you want to open the normal.dot file from there, of course you can call up the Open procedure and type in the path and filename and press Enter. But if you're already at the filename in Windows Explorer, there's no need to do that. Hope that's helpful. ----- Original Message ----- From: "Richard Sherman" <squirman@xxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Monday, February 26, 2007 3:53 PM Subject: Re: jaws and msword Hi Tom, I just want to say thanks for this info. I too had this problem but didn't know if it was just me or what. I have since corrected it with your great instructions and I can now get a good night's sleep. Rich ----- Original Message ----- From: Tom Lange To: jfw@xxxxxxxxxxxxx Sent: Monday, February 26, 2007 11:29 AM Subject: Re: jaws and msword Hi, Sean writes: I have a somewhat unrelated MSWord problem: When ever I set the view to normal, it goes back to print view when I close then re-open the document. How do I fix this? Try this: 1. Locate your normal.dot file. You'll probably find it at C:\Documents and Settings\USERNAME\Application Data\Microsoft\Templates\Normal.dot In the path above, USERNAME refers to your particular user profile and its corresponding subfolder under "documents and settings". 2. Open Word. 3. Do a ctrl+o, then type the path to the normal.dot file as shown above, substituting the folder name that corresponds to your user profile in the path. 4. When the normal.dot file opens, go to the View menu and select Normal by pressing Enter. 5. Do a ctrl+s to save the normal.dot file. 6. Start a fresh word document and see if normal view is the default. It should be. Hope this helps. Tom -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.4/703 - Release Date: 2/26/2007 2:56 PM -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx