RE: activating a submit button

  • From: "Chris Jenkins" <saveup@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 12 May 2009 17:12:53 -0400

Hello.

Are we sure it's not as simple as miss typing a user name or password and of
course if she has done this the page would reload for her to make her
corrections.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Emily de Rham
Sent: Tuesday, May 12, 2009 11:26 AM
To: jfw@xxxxxxxxxxxxx
Subject: activating a submit button

Hi,

A friend and I were on the phone, each on our own computers, trying to  
fill out a form on the McGill University Alumni web site. The form  
wanted user name and password, and then had a submit button. When I  
activated the submit button by tab plus spacebar or by enter enter, I  
was taken to the next page. But my friend kept going in circles. She  
activated the submit button and JAWS indicated it was loading a new  
page, but actually it just reloaded the form page. We tried numerous  
times, and she couldn't get hers to work. Using the B key, we did  
verify that JAWS did recognize "submit" as a button.

Any ideas about what might be going wrong? She has JAWS version 8 and  
I have 10.

Thanks,
Emily
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