Re: Regarding Upgrades

  • From: "Gary King" <w4wkz@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 14 Jun 2008 23:47:07 -0500

Ah, Katherine, the missing piece to the puzzle!  You were using 6.2 to check 
your upgrades.  When I check mine with 8.0 instead of 9.0, the About box states 
that I have 2 remaining instead of 1.

Now that the 5 upgrades mystery has been solved, I think I can get some sleep!

Gary King
w4wkz@xxxxxxxxxxxxx

  ----- Original Message ----- 
  From: Katherine Schulz 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, June 14, 2008 7:55 PM
  Subject: Re: Regarding Upgrades


  I run mine from the system tray, too.  Yes, I have seen the information in 
the section you mentioned.  I can't remember what I paid for the SMA, it was 
quite a bit as I recall.  Perhaps it said 5 because I am using 6.2.  When I was 
on the website it had me listed as using 9.0.  I was more interested in making 
sure I had the keys so I could install Jaws in my son's computer with no 
problem.  That doesn't mean I won't encounter a problem, but it's best to be 
prepared.

  Take care,
  Katherine
    ----- Original Message ----- 
    From: Gary King 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Saturday, June 14, 2008 7:13 PM
    Subject: Re: Regarding Upgrades


    Katherine,

    You must have a super-SMA.  My SMA only gave me 2 upgrades, and I have 
already used one of them.  The JAWS 9.0 CD was mailed to me automatically when 
it was released.

    I have never used the Control+Insert+v command with JFW since I run it in 
the system tray.  I changed the option tonight just to see what it would 
display while in the JAWS window.  It did give quite a bit of information, 
including the synthesizers that are installed.  It correctly listed my 
remaining upgrades as 1.  You can also find the number of upgrades you have 
remaining in the About dialog under the JAWS Help menu.

    Gary King
    w4wkz@xxxxxxxxxxxxx

      ----- Original Message ----- 
      From: Katherine Schulz 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Saturday, June 14, 2008 6:16 PM
      Subject: Regarding Upgrades


      Thank you, Everyone.

      I have 5 upgrades left.  Even if I didn't know, when you go in to Jaws 
and press control insert v, it tells you a good deal of information.  It gives 
the serial number, first 7 digits of the authorization number and the locking 
code and the number of upgrades.    So, I certainly knew that information.  
What I didn't know was the procedure regarding upgrades and whether they had to 
be ordered or were sent automatically.  

      Thank you to all who understood and answered my question.  And, the 
representative I dealt with who sold me the SMA was Keith Patterson.

      Katherine

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