It means that you are in a thread and that subject has more than one email about it. Let me give you an example: I send an email to this list about a movie. It is off-topic (and I'm probably punished), and you're not intrested about the whole topic and you want to just delete the whole thing. So, when it says, collapsed. Have you watched this movie? You can just press shift+delete to get rid of my off-topic message. Now, let's say there is a message about treeviews, and you want to see what others have said about it, and you hear the word, collapsed, before the subject. So, you press the right arrow and you hear, expnded. Then you press the down arrow to see the rest of the messages in that topic and press tab (or enter) to read them. Once you're doneand you want to, say, delete all of the topic now that you've read it, press the left arrow in the list a few times (if there are many messages, you might hear colapsed, but you haven't closed the whole topic yet), and when you're sure that the whole topic is collapsed, press shift+delete, or just down arrow to go to the next subject. Hope that helps. --- Contact info: Skype: parham-d MSN: fire_lizard16 at hotmail dot com email: parham90 at GMail dot com ----- Original Message ----- From: Cal To: jfw@xxxxxxxxxxxxx Sent: Thursday, April 23, 2009 7:17 AM Subject: Outlook Express & collapsed messages When I'm in OE and arrow up or down, I'll sometimes hear "collapsed" spoken before the message info. What does this mean?