You have messages grouped by conversation. To get out of it, with OE open and in the list, press alt V for view, enter on "current view" and down arrow to "group by conversation." Enter on that and all your troubles will be gone. ----- Original Message ----- From: Cal To: jfw@xxxxxxxxxxxxx Sent: Wednesday, April 22, 2009 10:10 PM Subject: Re: Outlook Express & collapsed messages But how do E-mails become collapsed in the first place? I'm looking through some of my folders and some of them say "collapsed" and some don't. I've right-arrowed the collapsed ones, and now they say "expanded" when I arrow back through them. Can I just make the collapsed and expanded E-mails appear like the other ones that don't say anything before them?