RE: Norton software

  • From: "Thomas J. Hesley" <pulse@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 4 Apr 2009 17:54:26 -0400

Yep.  A couple years ago, I purchased the Norton suite ($79.99) because I
thought I had a virus and figured that this would be a quick way of killing
it.  But when I installed the suite, I got far worse than a virus.  It did
do a lot of scanning that seemed to slow down my 1.4 Ghz Athelon 64 box
significantly.  

 

So I decided to remove it.  More problems.  In fact, there seems to be no
way you can completely remove all Norton artifacts from your system without
a complete reformatting of your hard drive.  At that time, they didn't
provide an uninstall feature that completely cleaned up everything.  So
reformatting the drive was precisely what I had to do because when I
attempted to uninstall the beast, I unknowingly corrupted my boot sector.
The machine would no longer boot and I could not access any of the data.
The Recovery Console was useless, since I had no backup of that sector.  

 

Then I had to fight the language barriers with the Norton help desk, located
in India by the way.  They were unable after nearly two hours, to get my
drive working again.  So I had to repartition and reformat the drive, losing
all my data, and do a complete OS install from scratch.  

 

Finally to top it all off, I requested a refund of my $79.99, which they
agreed to but never provided.  So anytime someone says Norton to me these
days, I get woozy.  A bit of PTSD perhaps?  :-)

 

Tom Hesley

http://tomhesley.com/

 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of dave-d0619
Sent: Saturday, April 04, 2009 5:26 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Norton software

 

Whether or not Symantech has or has not made substantial improvements to
their products is not the point.

 

May I ask, that you find the suite of programs easy to use because, you
still have a reasonable degree of vision that you are able to read the
screen?

 

The main gripe that those of us who use programs such as JAWS and
Window-Eyes have, is that the suite of programs contained within Norton
Utilities has become more and more inaccessible over the past few version
releases.  This means that we need to ask someone with vision in order to
configure the program for our changing needs.  In my opinion, this is not
equal access, that leads to independence and being self sufficient.

 

I would also fundamentally disagree in your statement that the program does
not take over enormous computer resources.

 

Another reason why I do not use Norton utilities, is the difficulty you have
if you want to remove the product from your system.

 

The same goes for MacAfee and the AOL (arseholes on line) software and the
like

 

Sincerely:

 

Dave Durber

 

----- Original Message ----- 

From: Kenneth <mailto:kchernack@xxxxxxxxxxx>  Chernack 

To: jfw@xxxxxxxxxxxxx 

Sent: Saturday, April 04, 2009 3:30 PM

Subject: Re: Norton software

 

Hi. I have been a member of this discussion group for the past few months
silently reading and learning a lot. THANKS for the education!

 

I am not a JAWS user today, but I will be using it in my future as my
deteriorates. I have been on vacation for the past week or so. I am catching
up with email. I noticed a few posts bashing Norton and their 2005 products.

 

This is my first post to this list and I don't mean to ruffle any feathers
BUT I am a Norton fan. Norton 360 version 2.0 is a one-stop shopping product
that is easy to use, and I really do not believe it degrades the performance
of your system.

 

You don't have to integrate Norton Anti-virus and/or Internet Security
and/or SystemWorks to get full security protection and other miscellaneous
performance tools since Norton 360 has it all and defaults to a schedule of
updating your system when your PC has been idle for some time.

 

If the new version still doesn't integrate well with JAWS that is a serious
issue. If the new version is too expensive, yes that's another show stopper.


 

But Symantec has made many improvements and enhancements to their products
and I would give it a second chance. The company is certainly on top of
security issues.

 

Thanks for listening.

KenC

 

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