Another lister already suggested the JAWS options/global voices adjustment setting. If that doesn't work, or you've already tried it, the punctuation level might, instead, be dictated by your synthesizer. You don't specify which synthesizer you use. I can't remember exactly where the synthesizer controls are to be found, except they're somewhere in that same configuration manager. ----- Original Message ----- From: Steven Hicks(HICKSSM) Sent: Tuesday, February 03, 2009 11:24 AM Hi friends, i like to have all punctuation spoken, can anyone tell me how to do this in JAWS 10 please? I went in to the configuration manager, punctuation and there seems to be an all profile which I selected but it didn't seem to work.