I always have my jaws start when system starts and I can read all the options From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Smart Eze Sent: Friday, May 21, 2010 11:13 To: jfw@xxxxxxxxxxxxx Subject: RE: Fw: Research it options I have reproduced Bill's observation, and have got the same experience running the latest JAWS update on my XP home PC. Regards, Smart -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Matt Diemert Sent: 21 May 2010 20:00 To: jfw@xxxxxxxxxxxxx Subject: RE: Fw: Research it options What kind of computer, laptop? desktop?. Connected to a docking station? _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Bill White Sent: Friday, May 21, 2010 1:43 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Fw: Research it options Yes, I upgraded. The message below the first one at the top gave all the particulars of jaws version, windows version etc. Thank you. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: Rouillardmike@xxxxxxx To: jfw@xxxxxxxxxxxxx Sent: Friday, May 21, 2010 10:20 AM Subject: Re: Fw: Research it options Did you upgrade to the latest version of jfw 11? It was released earlier this week. Mike In a message dated 5/21/2010 1:16:09 P.M. Eastern Daylight Time, billwhite92701@xxxxxxxxxxxxxx writes: Hello, Friends. I wanted to offer the latest that has come from exploring the research it options problem with my computer. It seems that when jaws starts automatically at start up, I can't arrow through the options within research it. But if I start jaws after the computer loads, I can arrow through the options, and can hear them just fine. This might give someone an idea of the problem, and a possible solution as to why some have not had the problem. Thank you. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: Bill White <mailto:billwhite92701@xxxxxxxxxxxxxx> To: jfw mailing list <mailto:jfw@xxxxxxxxxxxxx> Sent: Wednesday, May 19, 2010 1:49 PM Subject: Research it options Hello. I am using the latest update of JAWS Version 11.0.1447 home with Windows XP. After updating, I noticed that when I use Insert+space, then R to enter research it, then navigate to the options and press space bar, none of the items in the check box menu will read when I use the up and down arrows. To hear them, I must press Insert+8 on the num pad. I called FS and Jim told me to remove the default.jcf and the default.jsb files. After doing this, the arrows did read the items in the menu. However, after re starting my computer, the old problem again cropped up. Has anyone noticed this problem, and if so, is there a solution among those on the list? As yet, there doesn't seem to be one from FS. Thank you in advance. Bill White billwhite92701@xxxxxxxxxxxxxx