Re: Fw: Research it options

I have two computers.  One is a Del laptop.  The other is a PC which was built 
to my specifications.  The laptop is not connected to a docking station.
Bill White billwhite92701@xxxxxxxxxxxxxx
  ----- Original Message ----- 
  From: Matt Diemert 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Friday, May 21, 2010 10:59 AM
  Subject: RE: Fw: Research it options


  What kind of computer, laptop? desktop?. Connected to a docking station?




------------------------------------------------------------------------------
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Bill White
  Sent: Friday, May 21, 2010 1:43 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: Fw: Research it options


  Yes, I upgraded.  The message below the first one at the top gave all the 
particulars of jaws version, windows version etc.

  Thank you.
  Bill White billwhite92701@xxxxxxxxxxxxxx
    ----- Original Message ----- 
    From: Rouillardmike@xxxxxxx 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Friday, May 21, 2010 10:20 AM
    Subject: Re: Fw: Research it options


    Did you upgrade to the latest version of jfw 11? It was released earlier 
this week.
    Mike

    In a message dated 5/21/2010 1:16:09 P.M. Eastern Daylight Time, 
billwhite92701@xxxxxxxxxxxxxx writes:
      Hello, Friends.  I wanted to offer the latest that has come from 
exploring the research it options problem with my computer.

      It seems that when jaws starts automatically at start up, I can't arrow 
through the options within research it.  But if I start jaws after the computer 
loads, I can arrow through the options, and can hear them just fine.

      This might give someone an idea of the problem, and a possible solution 
as to why some have not had the problem.

      Thank you.
      Bill White billwhite92701@xxxxxxxxxxxxxx
      ----- Original Message ----- 
      From: Bill White 
      To: jfw mailing list 
      Sent: Wednesday, May 19, 2010 1:49 PM
      Subject: Research it options


       

      Hello.  I am using the latest update of JAWS Version 11.0.1447  home with 
Windows XP.  After updating, I noticed that when I use Insert+space, then R to 
enter research it, then navigate to the options and press space bar, none of 
the items in the check box menu will read when I use the up and down arrows.  
To hear them, I must press Insert+8 on the num pad.

       

      I called FS and Jim told me to remove the default.jcf and the default.jsb 
files.  After doing this, the arrows did read the items in the menu.

       

      However, after re starting my computer, the old problem again cropped up.

       

      Has anyone noticed this problem, and if so, is there a solution among 
those on the list?

       

      As yet, there doesn't seem to be one from FS.

       

      Thank you in advance.

      Bill White billwhite92701@xxxxxxxxxxxxxx

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