Hi Cal; What you have somehow done is turn group messages by conversation on. To turn this off, do the following; 1. While in any folder without any messages open, press Alt + V for the view menu. 2. Press enter on " Current view ." 3. Arrow up to " group messages by conversation", if this box is checked, press enter to uncheck it. Pressing enter will uncheck the box and take you out of the menus. Hope this helps. Take care. Mike ----- Original Message ----- From: Cal To: jfw@xxxxxxxxxxxxx Sent: Thursday, October 28, 2010 7:23 PM Subject: Collapsed and expanded E-mails I must have inadvertently hit something in Outlook Express because now it says that I have collapsed and expanded messages. Can someone tell me how to disable this feature so that I have all my E-mails displayed individually? Thanks in advance for your help.