cal, up arrow in your list of messages to where you hear jaws say collapsed and do a right arrow on the collapsed item and you should hear expanded and be able to down arrow and see your messages. John _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Cal Sent: Thursday, October 28, 2010 10:23 PM To: jfw@xxxxxxxxxxxxx Subject: Collapsed and expanded E-mails I must have inadvertently hit something in Outlook Express because now it says that I have collapsed and expanded messages. Can someone tell me how to disable this feature so that I have all my E-mails displayed individually? Thanks in advance for your help.