[jawsscripts] Re: remedy program

  • From: "Bryan Schulz" <b.schulz@xxxxxxxxxxxxx>
  • To: <jawsscripts@xxxxxxxxxxxxx>
  • Date: Tue, 14 Jul 2015 11:16:32 -0500

Hi,

That didn't say much.
You have to work with it? Is there a demo version? Will it run on regular
windows or do you have to have win server?
Did someone create scripts for you?
What tasks can you accomplish like creating/managing tickets?
Thanks,
Bryan

-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Kevin Mattingly
Sent: Tuesday, July 14, 2015 10:47 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: remedy program

It is usable but it is not easy. You just need to work with it and learn how to
manage within the scope of what the software offers. I use the desktop client
but I don't think the web version is easily worked with.
Kevin

Sent from my iPhone

On Jul 14, 2015, at 10:38 AM, Bryan Schulz <b.schulz@xxxxxxxxxxxxx> wrote:

Hi,

That is what I expected.
Did someone create scripts for you or are you getting by without them?
Do you enter data/manage tickets?
How are blind people supposed to hope to be hired when we know the software
won't be accessible?
So the rehab agency hires a scripter, the company will most likely hire
someone else long before the scripter solves the issue and there is only one
choice of a scripter where I live.
Bryan Schulz

-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bissett, Tom
Sent: Tuesday, July 14, 2015 9:25 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: remedy program

We use remedy here at my work. It appears to be some what tailorable but
actually haven't tried that part. Overall it is navigable but not a
friendly experience. I suspect it depends on how it is configured, would
have an impact on its usability.
So accessable but not very user friendly.
Tom Bisset
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bryan Schulz
Sent: Tuesday, July 14, 2015 10:17 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] remedy program

Hi,

I don't know how many versions of remedy ticketing system software are used
today.
Help desk or customer service/reservationist jobs require being able to use
the remedy program.
Would anyone know how well the remedy program works with jaws?
Bryan Schulz
b.schulz@xxxxxxxxxxxxx


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