Hi Bryan, No scripting was done. I enter some tickets and review ones that
are being sent my way. I don't have to use it a lot but I do have to use it.
We had a situation where the company upgraded an application. The new version
needed scripting. By the time the scripting was done the employees were
settled in to new roles and the scripts were never used. A waste of time and
money.
It the old story, we need a barn for the horse but we can't buy the horse
because we don't have a barn for it. We don't need to be accessible because we
don't have any blind employees, and we can't hire any blind employee because we
are not accessible.
Tom Bisset
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bryan Schulz
Sent: Tuesday, July 14, 2015 10:38 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: remedy program
Hi,
That is what I expected.
Did someone create scripts for you or are you getting by without them?
Do you enter data/manage tickets?
How are blind people supposed to hope to be hired when we know the software
won't be accessible?
So the rehab agency hires a scripter, the company will most likely hire someone
else long before the scripter solves the issue and there is only one choice of
a scripter where I live.
Bryan Schulz
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bissett, Tom
Sent: Tuesday, July 14, 2015 9:25 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: remedy program
We use remedy here at my work. It appears to be some what tailorable but
actually haven't tried that part. Overall it is navigable but not a friendly
experience. I suspect it depends on how it is configured, would have an impact
on its usability.
So accessable but not very user friendly.
Tom Bisset
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Bryan Schulz
Sent: Tuesday, July 14, 2015 10:17 AM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] remedy program
Hi,
I don't know how many versions of remedy ticketing system software are used
today.
Help desk or customer service/reservationist jobs require being able to use the
remedy program.
Would anyone know how well the remedy program works with jaws?
Bryan Schulz
b.schulz@xxxxxxxxxxxxx
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